Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
Job Description
- To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. To assume the role of scrum master within the Feature team if required
Qualifications
- Bachelor's degree in information technology, Computer Science, Information Systems, or a related field
- 5-7 years' experience as a Feature Analyst and/or Business Analyst within an Agile software development environment
- Strong Business Analysis capability, including requirements elicitation, process analysis, user story creation, acceptance criteria definition, and stakeholder engagement
- Proven ability to work closely with Software Engineers, Architects, Developers, and Test Analysts, with a solid understanding of IT terminology, systems, integrations, and technology delivery
- Good understanding of Agile, Scrum, and Lean methodologies, with experience working in cross-functional product and engineering teams
- Translate business needs into clear user stories and requirements through stakeholder engagement and analysis
- Support Agile delivery by managing and refining the backlog, prioritising work, and collaborating with Product Owners and feature teams
- Ensure quality and business value through testing support, stakeholder validation, governance controls and continuous improvement practices
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Embracing Change
- Team Working
Technical Competencies:
- IT Business Analysis/ Feature Analysis
- IT Knowledge
- Requirements Gathering and Management
- Research & Information Gathering
- Stakeholder Management (IT)
Additional Information
- Candidates must be comfortable operating within a highly technical environment and translating business requirements into clear, actionable deliverables for engineering teams.
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Job Description
- The Universal Banking Team Leader is accountable for leading a branch-based sales team to deliver sustained revenue growth, deepened client relationships and a consistently excellent client experience.
- This role drives sales performance, embeds a strong client-centric culture, and ensures full compliance with regulatory, risk and conduct standards while developing a high-performing team aligned to market opportunity and business strategy.
Key Responsibilities:
- Accountable for driving sustained sales and revenue growth by identifying market opportunities, deepening existing client relationships and acquiring new business in line with branch financial targets.
- Responsible for leading, coaching and developing a team of Universal Bankers to build capability, accountability and a high-performance sales and service culture.
- Ensures a consistently excellent client experience by embedding a strong client-centric approach that delivers high-quality service, effective resolution of client needs and long-term relationship value.
- Oversees risk, compliance and conduct management across the branch, ensuring full adherence to FAIS, Fit and Proper requirements, internal policies and regulatory standards.
- Uses market insight, management information and performance data to optimise client coverage, resource allocation and branch execution.
Qualifications
- Bachelor of Commerce degree or an Advanced Certificate (NQF7 FAIS aligned qualification as per regulatory requirements) in a relevant field aligned to banking, finance, sales or management.
- RE1 and RE5 preferred.
Experience Required:
- 5 to 7 years’ experience within a retail or universal banking environment, with proven exposure to frontline sales and client engagement.
- At least 2 to 3 years’ proven leadership experience, managing and developing sales teams in a branch or client-facing environment.
- Demonstrated sustained sales performance track record, including achievement of financial and growth targets.
- Strong experience in risk management, compliance and conduct, including FAIS compliance and Fit and Proper requirements.
- Experience managing audits, operational risk, client complaints and regulatory adherence within a banking environment.
Behavioural Competencies:
- Adopting Practical Approaches and Producing Output
- Articulating Information and Convincing People
- Challenging Ideas and Exploring Possibilities
- Generating Ideas and Providing Insights
- Making Decisions and Showing Composure
- Following Procedures and Understanding People
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
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Job Description
- To design, code, test, debug, and maintain programs in development environments. Apply agreed standards and tools, to achieve a well-engineers result. Work within a strict framework of programming standards under supervision of senior technical resources.
Qualifications
- First Degree in Information Studies or Information Technology as well as Azure Fundamentals Certification (AZ-900) and/or Microsoft Certified: Fabric Data Engineer Associate (DP-700) required
- 7+ years' experience as a Data Engineer, SQL Engineer, or Software Engineer, translating business requirements into technical solutions and developing enterprise-scale software and data engineering capabilities
- Extensive expertise in Microsoft Fabric and Azure, including SQL, Python, PySpark, ETL/data pipelines, Data Factory, data modelling, data warehousing/lakehouse architectures, API integrations, performance optimisation, and scalable enterprise data platform design
- Proven experience delivering cloud transformation and migration initiatives, including migrating on-premises SQL Server, data warehouse, and ETL workloads to Azure and Microsoft Fabric, with responsibility for data migration, reconciliation, cutover planning, rollback strategies, and production readiness
- Strong knowledge of SDLC, Agile, DevOps, and ITSM practices, including CI/CD, Git, change and release management, environment management, incident and problem management, disaster recovery, production support, and automated testing across regulated environments
- Financial Services/Banking domain experience, with expertise in data governance, security and access management, data quality and reconciliation, monitoring and observability; experience with Power Apps and Power Automate would be advantageous
Additional information
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Examining Information
- Producing Output
- Team Working
Technical Competencies:
- Agile Engineering
- API Engineering
- Automation
- Cloud Computing
- Software Engineering Methods
- Software Engineering Tools
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Job Description
- Provide expert technical support to executives, ensuring confidentiality and swift resolution of issues. Serve as the primary point of contact for all technology-related matters, delivering solutions to both technical and non-technical users.
- Specialize in MS Office 365, operating systems, and associated subsystems, while managing issues with a focus on customer satisfaction. Additionally, offer guidance to other End User Support staff, focusing on collaboration to enhance service delivery.
Qualifications
- Licenses/ certification for Apple Certified Mac Technician (ACMT), CompTIA A+ Certification, ITIL Foundations v3, Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified IT Professional (MCITP)
- 5-7 years' practical experience in an advanced support role within large/medium size organisation including experience in AD Account Management and End-User technical support
- Ensure confidential communication by discreetly updating stakeholders on issue progress, safeguarding sensitive information while reinforcing trust and keeping all relevant parties informed throughout resolution
- Analytical expertise to dissect problems and interpersonal strength to collaborate effectively, fostering open communication and solution-focused teamwork that drives problem-solving and enhances collective success
- Leverage Microsoft Office 365 to document incidents, create clear reports, and communicate updates effectively, ensuring documentation that supports transparency, accuracy, and efficient information sharing across stakeholders
Additional information
Behavioural Competencies:
- Team Working
- Establishing Rapport
- Upholding Standards
- Meeting Timescales
- Articulating Information
Technical Competencies:
- IT Knowledge
- Written Communication
- Incident & Problem management
- Stakeholder Management (IT)
- Identity & Security Compliance
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Job Description
- Develop, implement and manage the digital marketing plans to promote products, services and the brand to existing and potential clients, driving best practice and thought leadership in digital and interactive marketing.
- Leverage digital marketing platforms to target advertising, drive personalisation and promote interactivity for Brand and Marketing, Country portfolio.
Qualifications
- First Degree in Business Commerce, Marketing
Experience Required
- 5-7 years' experience in Programme Management, Digital Transformation, Web Platform Delivery, or Platform Migration initiatives.
- Proven experience managing large-scale website migration or digital platform transformation programmes.
- Experience leading the migration and consolidation of multiple websites onto a centralized platform.
- Strong Content Management System (CMS) experience.
- Demonstrated experience developing CMS governance frameworks, toolkits, standards, and guardrails.
- Experience delivering "lift-and-shift" platform migration projects, managing programme governance, risks, dependencies, budgets, and executive reporting and managing multiple stakeholder groups across complex organisational environments.
- Experience coordinating cross-functional teams, including technology, digital, content, UX, and business stakeholders.
- Previous experience as a Webmaster, Digital Platform Manager, Digital Product Owner, or within a web governance environment would be advantageous.
Behavioural Competencies:
- Conveying Self-Confidence
- Developing Expertise
- Embracing Change
- Generating Ideas
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Pursuing Goals
- Showing Composure
- Taking Action
- Team Working
- Thinking Positively
Technical Competencies:
- Brand and Product Activations
- Creating Effective Branded Experiences
- Data Driven Digital Marketing
- Developing Marketing Insights
- Digital Analytics and Reporting
- Digital Media and Advertising
- Measuring Marketing and Communication
- Social Media
- Target Audience Engagement
- Understanding of Financial Services
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Job Description
- This is a branch-based leadership role responsible for overseeing the effective functioning of a Point of Representation (POR) within Personal and Private Banking.
- The role focuses on driving sales and service performance, ensuring operational excellence, maintaining strong risk and compliance standards, and leading a high-performing frontline team to deliver a consistent and client-centric banking experience.
Key Responsibilities:
- Lead and manage a team to deliver sales, service and client experience objectives while building a high-performance culture
- Drive branch financial performance by identifying opportunities to grow revenue, deepen client relationships and increase product uptake
- Oversee daily branch operations, including cash handling, security, transactions and process adherence, to ensure efficiency and control
- Monitor, manage and mitigate risk by ensuring compliance with regulatory, audit and internal policy requirements
- Analyse branch performance data, identify gaps and implement improvements across people, processes and systems to meet customer demand
Qualifications
- Diploma or Advanced Certificate (NQF6 FAIS recognised qualification) in Banking, Finance, Business Management or a related field
- FAIS Representative status
Minimum Experience:
- 3 to 4 years’ experience in a frontline banking environment, with strong exposure to sales, service delivery and client engagement
- Proven experience leading or coordinating a frontline team to deliver on sales, service, operational and client experience objectives
- Experience managing team performance, coaching and development, while supporting people processes in partnership with Human Capital
- Strong working knowledge of branch operations, risk controls, compliance requirements, cash handling and banking processes
Behavioural Competencies:
- Adopting Practical Approaches, Following Procedures and Producing Output
- Articulating Information, Convincing People and Understanding People
- Challenging Ideas, Exploring Possibilities and Generating Ideas
- Directing People and Making Decisions
- Providing Insights
Technical Competencies:
- Application and Submission Verification,
- Customer Acceptance and Review
- Banking Process and Procedures
- Customer Understanding
- Product Knowledge
go to method of application »
Job Description
- We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
- This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.
Key Responsibilities:
- Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
- Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
- Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
- Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
- Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
- Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.
Qualifications
- National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
- The candidate must meet FAIS Fit and Proper requirements.
Minimum Experience:
- 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
- Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
- Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
- Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
- Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.
Behavioural Competencies:
- Checking Things, Examining Information and Following Procedures
- Convincing People, Impressing People and Seizing Opportunities
- Establishing Rapport, Interacting with People and Inviting Feedback
- Developing Expertise, Developing Strategies and Exploring Possibilities
- Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
- Embracing Change, Showing Composure, Team Working and Thinking Positively
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge
go to method of application »
Job Description
- This is a branch-based leadership role responsible for overseeing the effective functioning of a Point of Representation (POR) within Personal and Private Banking.
- The role focuses on driving sales and service performance, ensuring operational excellence, maintaining strong risk and compliance standards, and leading a high-performing frontline team to deliver a consistent and client-centric banking experience.
Key Responsibilities:
- Lead and manage a team to deliver sales, service and client experience objectives while building a high-performance culture
- Drive branch financial performance by identifying opportunities to grow revenue, deepen client relationships and increase product uptake
- Oversee daily branch operations, including cash handling, security, transactions and process adherence, to ensure efficiency and control
- Monitor, manage and mitigate risk by ensuring compliance with regulatory, audit and internal policy requirements
- Analyse branch performance data, identify gaps and implement improvements across people, processes and systems to meet customer demand
Qualifications
- Diploma or Advanced Certificate (NQF6 FAIS recognised qualification) in Banking, Finance, Business Management or a related field
- FAIS Representative status
Minimum Experience:
- 3 to 4 years’ experience in a frontline banking environment, with strong exposure to sales, service delivery and client engagement
- Proven experience leading or coordinating a frontline team to deliver on sales, service, operational and client experience objectives
- Experience managing team performance, coaching and development, while supporting people processes in partnership with Human Capital
- Strong working knowledge of branch operations, risk controls, compliance requirements, cash handling and banking processes
Behavioural Competencies:
- Adopting Practical Approaches, Following Procedures and Producing Output
- Articulating Information, Convincing People and Understanding People
- Challenging Ideas, Exploring Possibilities and Generating Ideas
- Directing People and Making Decisions
- Providing Insights
Technical Competencies:
- Application and Submission Verification,
- Customer Acceptance and Review
- Banking Process and Procedures
- Customer Understanding
- Product Knowledge
go to method of application »
Job Description
- We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
- This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.
Key Responsibilities:
- Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
- Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
- Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
- Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
- Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
- Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.
Qualifications
- National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
- The candidate must meet FAIS Fit and Proper requirements.
Minimum Experience:
- 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
- Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
- Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
- Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
- Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.
Behavioural Competencies:
- Checking Things, Examining Information and Following Procedures
- Convincing People, Impressing People and Seizing Opportunities
- Establishing Rapport, Interacting with People and Inviting Feedback
- Developing Expertise, Developing Strategies and Exploring Possibilities
- Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
- Embracing Change, Showing Composure, Team Working and Thinking Positively
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge
go to method of application »
Job Description
- We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
- This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.
Key Responsibilities:
- Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
- Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
- Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
- Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
- Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
- Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.
Qualifications
- National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
- The candidate must meet FAIS Fit and Proper requirements.
Minimum Experience:
- 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
- Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
- Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
- Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
- Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.
Behavioural Competencies:
- Checking Things, Examining Information and Following Procedures
- Convincing People, Impressing People and Seizing Opportunities
- Establishing Rapport, Interacting with People and Inviting Feedback
- Developing Expertise, Developing Strategies and Exploring Possibilities
- Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
- Embracing Change, Showing Composure, Team Working and Thinking Positively
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge
go to method of application »
Job Description
- We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
- This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.
Key Responsibilities:
- Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
- Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
- Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
- Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
- Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
- Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.
Qualifications
- National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
- The candidate must meet FAIS Fit and Proper requirements.
Minimum Experience:
- 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
- Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
- Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
- Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
- Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.
Behavioural Competencies:
- Checking Things, Examining Information and Following Procedures
- Convincing People, Impressing People and Seizing Opportunities
- Establishing Rapport, Interacting with People and Inviting Feedback
- Developing Expertise, Developing Strategies and Exploring Possibilities
- Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
- Embracing Change, Showing Composure, Team Working and Thinking Positively
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge
go to method of application »
Job Description
- We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
- This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.
Key Responsibilities:
- Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
- Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
- Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
- Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
- Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
- Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.
Qualifications
- National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
- The candidate must meet FAIS Fit and Proper requirements.
Minimum Experience:
- 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
- Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
- Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
- Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
- Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.
Behavioural Competencies:
- Checking Things, Examining Information and Following Procedures
- Convincing People, Impressing People and Seizing Opportunities
- Establishing Rapport, Interacting with People and Inviting Feedback
- Developing Expertise, Developing Strategies and Exploring Possibilities
- Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
- Embracing Change, Showing Composure, Team Working and Thinking Positively
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge
go to method of application »
Job Description
- To proactively deliver a deep, relationship-based Private Banking offering through value-adding client engagement, portfolio management and tailored financial solutions that enhance the client experience, deepen relationships and support sustainable profitability for the bank.
Key Responsibilities:
- Build and maintain strong relationships with Private Banking clients through proactive and value-adding engagement.
- Drive portfolio growth through retention, cross-selling, sales delivery and identifying new client opportunities.
- Understand client needs and recommend suitable banking, lending, wealth and digital solutions.
- Support quality credit applications, annual credit reviews and effective portfolio administration.
- Manage client queries, complaints, digital adoption, risk and compliance requirements in line with bank standards.
Qualifications
- Bachelor of Commerce, Advanced Diploma or equivalent NQF 7 or higher qualification in Finance, Business Commerce, Accounting or a related field.
- Qualification must be FAIS recognised or FAIS aligned.
- The incumbent must meet the Fit and Proper requirements.
Experience Required:
- 2 to 4 years’ banking experience, with exposure to affluent, private banking or relationship-managed clients.
- Experience in sales, service, relationship management, credit applications and financial solutioning within the financial services industry.
- Sound exposure to client portfolio management, including identifying client needs, recommending suitable banking solutions and supporting client retention.
- Experience in lending, credit processes, financial analysis and client reviews will be advantageous.
- Proven ability to identify sales opportunities and deliver value-adding solutions that support both the client and the bank.
Behavioural Competencies:
- Establishing Rapport and Understanding People
- Interacting with People and Articulating Information
- Conveying Self-Confidence and Convincing People
- Examining Information and Interpreting Data
- Making Decisions and Taking Action
- Seizing Opportunities and Pursuing Goals
Technical Competencies:
- Banking Process & Procedures
- Customer Understanding and Product Knowledge
- Financial Acumen
- Commercial Acumen
- Risk Identification
- Risk Reporting
go to method of application »
Job Description
- To proactively deliver a deep, relationship-based Private Banking offering through value-adding client engagement, portfolio management and tailored financial solutions that enhance the client experience, deepen relationships and support sustainable profitability for the bank.
Key Responsibilities:
- Build and maintain strong relationships with Private Banking clients through proactive and value-adding engagement.
- Drive portfolio growth through retention, cross-selling, sales delivery and identifying new client opportunities.
- Understand client needs and recommend suitable banking, lending, wealth and digital solutions.
- Support quality credit applications, annual credit reviews and effective portfolio administration.
- Manage client queries, complaints, digital adoption, risk and compliance requirements in line with bank standards.
Qualifications
- Bachelor of Commerce, Advanced Diploma or equivalent NQF 7 or higher qualification in Finance, Business Commerce, Accounting or a related field.
- Qualification must be FAIS recognised or FAIS aligned.
- The incumbent must meet the Fit and Proper requirements.
Experience Required:
- 2 to 4 years’ banking experience, with exposure to affluent, private banking or relationship-managed clients.
- Experience in sales, service, relationship management, credit applications and financial solutioning within the financial services industry.
- Sound exposure to client portfolio management, including identifying client needs, recommending suitable banking solutions and supporting client retention.
- Experience in lending, credit processes, financial analysis and client reviews will be advantageous.
- Proven ability to identify sales opportunities and deliver value-adding solutions that support both the client and the bank.
Behavioural Competencies:
- Establishing Rapport and Understanding People
- Interacting with People and Articulating Information
- Conveying Self-Confidence and Convincing People
- Examining Information and Interpreting Data
- Making Decisions and Taking Action
- Seizing Opportunities and Pursuing Goals
Technical Competencies:
- Banking Process & Procedures
- Customer Understanding and Product Knowledge
- Financial Acumen
- Commercial Acumen
- Risk Identification
- Risk Reporting
go to method of application »
Job Description
- To acquire, service and retain clients within the Prestige Banking segment by delivering exceptional relationship management, conducting structured needs analyses and deepening product uptake across lending, transactional and digital banking.
- The role focuses on proactive portfolio growth, quality client engagement, and the identification of wealth, investment and fiduciary opportunities through collaboration with specialist teams.
Key Responsibilities:
- Manage and grow an assigned Prestige client portfolio through proactive engagement, needs‑based conversations and consistent relationship building
- Deepen client banking relationships by identifying opportunities across transactional, lending, digital and rewards solutions
- Identify wealth, investment, fiduciary and estate planning needs and refer clients to Financial Planners, Investment Consultants and specialist teams
- Conduct structured client reviews to understand financial goals and recommend appropriate banking solutions
- Action client service requests efficiently across digital, voice and branch channels, ensuring fast turnaround and a seamless client experience
- Uphold governance and compliance standards by completing all AML, KYC, due diligence, arrears management and regulatory requirements on time
Qualifications
- Bachelor’s Degree in Commerce, Banking, Finance or related field or Advanced Diploma (NQF 7) FAIS-recognised qualification
- Valid driver’s licence and mobility to travel to client sites
Experience Required:
- 2 years total banking experience, with 1 to 2 years FAIS-related experience in a physical, virtual or voice branch environment
- Proven experience in relationship banking, managing a personal, prestige or affluent client portfolio
- Exposure to wealth management, investment consulting, or financial planning referral environments
- Demonstrated ability to grow a portfolio, drive product entrenchment (lending, transactional and digital) and retain clients
- Experience working across multi-channel environments to action client requests, manage credit applications and resolve service gaps
Behavioral Competencies:
- Articulating Information
- Challenging Ideas
- Conveying Self-Confidence
- Convincing People
- Developing Expertise
Technical Competencies:
- Banking Process & Procedures
- Client Knowledge
- Client Retention & Client Servicing
- Customer Understanding ( Consumer Banking)
- Risk Awareness & Risk Identification
go to method of application »
Job Description
- To acquire, service and retain clients within the Prestige Banking segment by delivering exceptional relationship management, conducting structured needs analyses and deepening product uptake across lending, transactional and digital banking.
- The role focuses on proactive portfolio growth, quality client engagement, and the identification of wealth, investment and fiduciary opportunities through collaboration with specialist teams.
Key Responsibilities:
- Manage and grow an assigned Prestige client portfolio through proactive engagement, needs‑based conversations and consistent relationship building
- Deepen client banking relationships by identifying opportunities across transactional, lending, digital and rewards solutions
- Identify wealth, investment, fiduciary and estate planning needs and refer clients to Financial Planners, Investment Consultants and specialist teams
- Conduct structured client reviews to understand financial goals and recommend appropriate banking solutions
- Action client service requests efficiently across digital, voice and branch channels, ensuring fast turnaround and a seamless client experience
- Uphold governance and compliance standards by completing all AML, KYC, due diligence, arrears management and regulatory requirements on time
Qualifications
- Bachelor’s Degree in Commerce, Banking, Finance or related field or Advanced Diploma (NQF 7) FAIS-recognised qualification
- Valid driver’s licence and mobility to travel to client sites
Experience Required:
- 2 years total banking experience, with 1 to 2 years FAIS-related experience in a physical, virtual or voice branch environment
- Proven experience in relationship banking, managing a personal, prestige or affluent client portfolio
- Exposure to wealth management, investment consulting, or financial planning referral environments
- Demonstrated ability to grow a portfolio, drive product entrenchment (lending, transactional and digital) and retain clients
- Experience working across multi-channel environments to action client requests, manage credit applications and resolve service gaps
Behavioral Competencies:
- Articulating Information
- Challenging Ideas
- Conveying Self-Confidence
- Convincing People
- Developing Expertise
Technical Competencies:
- Banking Process & Procedures
- Client Knowledge
- Client Retention & Client Servicing
- Customer Understanding ( Consumer Banking)
- Risk Awareness & Risk Identification
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Job Description
- To acquire, service and retain clients within the Prestige Banking segment by delivering exceptional relationship management, conducting structured needs analyses and deepening product uptake across lending, transactional and digital banking.
- The role focuses on proactive portfolio growth, quality client engagement, and the identification of wealth, investment and fiduciary opportunities through collaboration with specialist teams.
Key Responsibilities:
- Manage and grow an assigned Prestige client portfolio through proactive engagement, needs‑based conversations and consistent relationship building
- Deepen client banking relationships by identifying opportunities across transactional, lending, digital and rewards solutions
- Identify wealth, investment, fiduciary and estate planning needs and refer clients to Financial Planners, Investment Consultants and specialist teams
- Conduct structured client reviews to understand financial goals and recommend appropriate banking solutions
- Action client service requests efficiently across digital, voice and branch channels, ensuring fast turnaround and a seamless client experience
- Uphold governance and compliance standards by completing all AML, KYC, due diligence, arrears management and regulatory requirements on time
Qualifications
- Bachelor’s Degree in Commerce, Banking, Finance or related field or Advanced Diploma (NQF 7) FAIS-recognised qualification
- Valid driver’s licence and mobility to travel to client sites
Experience Required:
- 2 years total banking experience, with 1 to 2 years FAIS-related experience in a physical, virtual or voice branch environment
- Proven experience in relationship banking, managing a personal, prestige or affluent client portfolio
- Exposure to wealth management, investment consulting, or financial planning referral environments
- Demonstrated ability to grow a portfolio, drive product entrenchment (lending, transactional and digital) and retain clients
- Experience working across multi-channel environments to action client requests, manage credit applications and resolve service gaps
Behavioral Competencies:
- Articulating Information
- Challenging Ideas
- Conveying Self-Confidence
- Convincing People
- Developing Expertise
Technical Competencies:
- Banking Process & Procedures
- Client Knowledge
- Client Retention & Client Servicing
- Customer Understanding ( Consumer Banking)
- Risk Awareness & Risk Identification
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Job Description
- Kickstart Your Career in Banking – Young Talent Tsholofelo Programme (People with Disabilities Programme)
- Empower Your Future with Standard Bank
- At Standard Bank, we believe that our strength lies in the diversity of our people. We are committed to creating an inclusive workplace where everyone has the opportunity to realise their full potential.
- We are inviting applications from graduates with disabilities who are passionate about building a meaningful career in banking, insurance, customer experience, risk management, fraud detection and sales enablement.
- This exciting Learnership Programme offers an opportunity to gain valuable workplace experience, develop critical business skills, and contribute to a leading African financial services organisation in one of the following environments:
Insurance Risk & Execution Environment
- Support the monitoring and quality assurance of banking application forms submitted through the branch network. Learners will help ensure applications are accurately completed, comply with required standards and meet operational and regulatory requirements.
Insurance Servicing Environment
- Assist in the administration and servicing of Funeral and Credit Life policies, including policy amendments, customer enquiries, refund processing, and the resolution of servicing-related matters.
Insurance Retention Services
- Engage with policyholders considering policy cancellation, understand their needs, address concerns, and support customer retention through effective service and relationship management.
Multi-Channel Service & Sales Environment
- Support existing clients through various service channels while contributing to indirect sales activities and delivering exceptional customer experiences.
Fraud Detection Environment
- Gain exposure to fraud monitoring and detection activities aimed at identifying suspicious transactions, mitigating financial losses, protecting customers and strengthening the bank’s fraud risk management capabilities.
Multi-Channel Sales & Customer Activation Environment
- Participate in initiatives that support customer acquisition, product activation, relationship building and employer-led banking programmes. Learners will develop customer engagement, sales and business development capabilities within a performance-driven environment.
Qualifications
To be considered, applicants must:
- Be a South African citizen.
- Be a person with a disability.
- Have a completed Diploma, Degree, or equivalent NQF qualification.
- Be currently unemployed and available to participate in a full-time learnership programme.
- Not currently registered on any other learnership
- Not be studying full/part-time studies that may conflict with work hours
- Demonstrate strong communication and interpersonal skills.
- Have a willingness to learn and develop within the financial services sector.
- Have basic computer literacy and proficiency in Microsoft Office applications.
Applications are encouraged from graduates in, but not limited to:
- Business Management
- Commerce
- Banking
- Finance
- Accounting
- Risk Management
- Insurance
- Economics
- Information Systems
- Data Analytics
- Mathematics
- Statistics
- Marketing
- Customer Experience
- Public Management
- Human Resources
- Psychology
- Law
- Communications
Additional Information
What You Will Gain
- Accredited Occupational Qualification related to the role
- Valuable workplace experience within a leading African bank.
- Structured learning and development opportunities.
- Exposure to banking, insurance, risk management, fraud detection, customer service and sales environments.
- Professional mentorship and coaching.
- Opportunity to build a foundation for a future career within financial services.
Commitment to Inclusion
- Standard Bank is an equal opportunity employer and is committed to providing reasonable accommodation to employees and learners with disabilities.
- We encourage all qualified candidates with disabilities to apply and become part of our journey of driving Africa's growth
- Take this opportunity to launch your career in banking and develop the skills that will set you up for success.
Programme Details:
- Start Date: 15 November 2026
- End Date: 30 April 2028
- Stipend: R10 000 per month plus medical aid
- Location: Johannesburg
- Contract: Fixed Term – 18 months
Closing Date for Application: 06th September 2026
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Job Description
- As a Manager, Risk Solution Delivery, you will be the primary driver and facilitator of value delivery within our new agile operating model. You will guide one or more cross-functional squads, ensuring they have a clear plan and are empowered to execute effectively on their strategic objectives.
- Your role moves beyond traditional project tracking to encompass end-to-end ownership of the risk solution delivery process.
- You will foster a culture of collaboration, transparency, and continuous improvement, responsible for ensuring your squad delivers measurable business value reliably and predictably.
Qualifications
Qualifications:
- Bachelor’s degree or equivalent experience.
Experience required:
- 5+ years of experience in a technology delivery role with technology, develop MVP (Minimum Viable Product) options i.e. assessments (based on desirability, viability and feasibility) and recommendations,
- 2-3 years working as a Scrum Master, Agile Project Manager, or Delivery Lead.
- Proven experience working with Java, Python and/or APIs technology.
- Preferably a Certified Scrum Master (CSM), Professional Scrum Master (PSM), or similar Agile certification.
- Proven experience managing the delivery of complex solutions in a technology or financial services environment or similar.
- Proven experience gathering customer insights, conduct analysis, redesign, development, deployment, monitoring, and measurement of outcomes for all iterations of the Client Journey
- Ensure rapid prototyping of digitised or modernised solutions together with IT and UX and this involves i.e. creating scope of work for development, executing procurement management processes, showcasing prototypes, test and correct methods (Fail Fast) and facilitates functional analysis sessions.
- Proficiency with Agile project management tools (e.g., Jira, Azure DevOps).
- Excellent facilitation, negotiation, and conflict resolution skills.
- A strong understanding of the full software/solution development lifecycle, from discovery to deployment and operation.
- Proven experience managing projects with data science or data engineering components is a plus.
- A servant-leader mindset with a passion for coaching teams, building high-performing cultures, and being accountable for outcomes.
Behavioural Competencies:
- Embracing Change
- Empowering Individuals
- Generating Ideas
- Producing Output
- Pursuing Goals
- Taking Action
- Understanding People
Technical Competencies:
- Business Development
- Commercial Acumen
- Creative Problem Solving
- Economic Capital Management
- Risk Management
- Risk Response Strategy
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Job Description
- Lead the optimization, automation and strategic transformation of GMO reconciliation processes and operational controls. Drive the identification and delivery of improvement initiatives across the end-to-end value chain to enhance control effectiveness, operational efficiency, automation and data-driven decision making.
Qualifications
- Type of Qualification: First Degree
- Field of Study: Business Commerce, Finance and Accounting, Generic Management, Banking, Information Studies, Information Technology, Project Management, Analytics
Experience Required
- 8-10 years
- Demonstrated experience working across complex, cross-functional financial services environments, with the ability to engage, influence and collaborate effectively with business, Finance, Operations, IT, risk functions, vendors and senior stakeholders.
- 8-10 years
- Experience in complex financial services operations, with a proven track record in designing and optimising operational processes, strengthening financial controls and improving operational performance.
- 8-10 years
- Proven experience in identifying operational improvement opportunities, developing business cases, simplifying complex processes, implementing automation and technology-enabled solutions, and driving sustainable improvements across value-chains.
- 8-10 years
- Previous Standard Bank experience is highly desirable. A strong understanding of the Group's finance operating model, systems landscape, enterprise architecture, governance framework, policies, risk and control environment, and organisational processes is highly advantageous.
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Convincing People
- Developing Strategies
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Generating Ideas
- Interpreting Data
- Producing Output
- Providing Insights
- Team Working
Technical Competencies:
- Business Administration Skills
- Employee Marketing and Communication
- Industry Knowledge
- Operational Planning
- Project Management (Project Management)
- Risk/ Reward Thinking
- Strategic Planning and Reporting
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Job Description
- To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities.
- To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies.
- Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience
- Adhere to and apply defined standards, tools and frameworks ensuring achievement of service stability for the business line or corporate function across all markets Apply common communication standards when communicating to business stakeholders during high impact service impact and restoration events
- Capture all relevant service-related information using the relevant service management tools enabling reporting which is both accurate and reliable
- Communicate and manage all changes within the function as well as externally to the relevant area to ensure effective understanding and use of the service
- Coordinate technical teams and drive the operational execution of the incident management process, determine the level of risk and liaising with relevant technical teams.
- Make recommendations and obtain the necessary permissions, outside of the mandate, to make changes to processes or applications enabling the most effective response for the resolution of incidents raised
Qualifications
- Degree: Information Studies/Information Technology
Additional Information
Experience Required: Delivery Enablement
- Must be fluent in Mandarin-English (Required)
- 5-7 years: Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other
- 5-7 years: Proven experience in application of service management processes and frameworks
- Cross Border Payments experience - Pref
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Checking Things
- Developing Strategies
- Documenting Facts
Technical Competencies:
- Application Knowledge for Support
- Application Support
- Data Analysis and Inference
- Documenting
- Service Level Management
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Job Description
- To provide end-to-end secretarial support to an Executive(s) by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards.
Qualifications
- Type of Qualification: Diploma
- Field of Study: Office Administration
Experience Required
- Secretarial Services
- Business Support
- 3-4 years experience in all aspects of supporting a senior persons in the management of their office or administrative requirements.
Behavioural Competencies:
- Adopting Practical Approaches
- Establishing Rapport
- Interacting with People
- Interpreting Data
- Managing Tasks
- Showing Composure
Technical Competencies:
- Diary Management
- Email Monitoring
- Meeting Logistics
- Procurement Process
- Travel Arrangements
- Written Communication
Method of Application
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