Product Sales Specialist at Traderoot Technologies (PTY) Ltd.

Job description

Department: Sales

Reporting to: CEO

Role: Product Sales Specialist: Retention, Cross and Upsell

Job description:

Product Sales Specialists work with customers and the Licensing Sales Specialists (or independently with oversight from the CEO) to sell the value proposition of the Traderoot product to existing clients and markets and grow the volume licensing with related business annuity offerings for the division.

Minimum education required

• Bachelor’s degree in business or marketing, or equivalent experience
• 3 or more years in a sales position
• Desired skills and experience
• 5 or more years of Sales and Account Management in electronic payments, financial technologies or financial services
• Technology service contract negotiation experience
• Demonstrated track record in new business successes
• Ability to travel up to 60% within South Africa and Africa
• Excellent sales, presentation and negotiation skills
• Detailed software licence program knowledge for maintained software vendors such as Microsoft, SAP or Oracle, or potential experience with other software services such as Postilion, S1, Bank World or other payment or issuing industry licensors
• Detailed knowledge of the effective use of the Microsoft Office suite – Excel and PowerPoint essential
• Key focus areas
• Building account or territory licensing plans that integrate the currently integrated suppliers into new client licensed implementations in line with the sales strategies, incorporating up- and cross-selling of products and services as Managed Services, as well as support and maintenance of the standard Traderoot product suite.
• Building licensing solutions that meet customer needs in the areas of software services
• Defining, managing and conducting customer negotiations with the procurement officer, financial officer and/or operations officer, and owning this relationship with the Head of Project in the account
• Becoming the trusted advisor for the customer – a licensing consultant in the true sense of the term
• Growing market share in terms of net new software; services revenue and annuity revenue opportunities within the defined accounts

Job Requirements

• The successful candidate needs to have detailed software licence program knowledge for maintained software vendors such as Microsoft, SAP, Adobe, Oracle, Mimecast or Quest, as well as potential experience with other software services such as Postilion, S1, ACI Worldwide Payments Suite or other payment or issuing industry licensors.
• The candidate needs to be a quick learner to be able to accommodate the ever-changing licensing program structures.
• Customer service skills are vital.
• The candidate should have a minimum of 2 years of experience in selling financial services or technologies or alternatively an excellent understanding of software licensing and process requirements.
• Good knowledge of the effective use of the Microsoft Office suite, especially Excel and PowerPoint, is of essential importance.
• Industry relationships in South Africa and in neighbouring countries within Africa would be most beneficial.
• Highly desired skills
• Experience selling electronic bill payment and presentment solutions or credit card and ASP services
• Experience with the consumer finance, utility, insurance, value added services and government verticals
• Industry Relationships in South Africa and in neighbouring countries within Africa.

Additional information

Purpose

• Generate and grow revenue with existing clients through the sale of licensed enterprise e-commerce solutions and electronic payment or issuing solutions for Traderoot within South Africa and Africa
• Perform sales, cross-selling and upselling of Traderoot standard products, including the service portfolio related to Traderoot solutions
• Retain and build customer relationships
• Essential duties and responsibilities
• Provide strategic and operational direction and plans for sales quota and revenue attainment
• Set and manage margin and profitability targets, and ensure that sales forecasts are consistent with the annually defined operating plan and budget
• Ensure appropriate pricing strategies and plans for each product in each assigned region
• Define the optimal customer management model to manage key accounts and ensure the highest level of customer satisfaction while optimising specific client opportunities
• Plan, organise, monitor and report on customer visits
• Record follow-up after customer visits and all customer-related news
• Customise proposals and presentations for each client in line with their particular needs
• Monitor the signing of the contract and the delivery of all documents required for customer satisfaction and retention
• Interact with customers continually during the project period, during the implementation process and once the solution is delivered into production
• Generate and deliver timely reports and communications to direct dependencies on sales, as well as inform the security, finance and management team about any identified risks
• Enforce policy management information according to its classification
• Other tasks, as assigned

Desired personality traits

• Proactive
• Results-orientated
• Motivated
• Organised

Equal employment opportunity

It is the policy of Traderoot to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, colour, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by local laws.