Instructional Designer (Marketing) at MMI Holdings

Job description

ROLE PURPOSE:

Design and maintain learning and development courses and programs on the eLearning platform and ensure learning content and design approach support operational and business needs.

REQUIREMENTS:

• Matric/Grade 12
• Three year degree or marketing related diploma
• Computer skills: Word, Excel, PowerPoint
• 3-5 years working experience in the Life Insurance and/or Financial Services industry
• 2-3 years' experience in marketing communication and translating technical information into client friendly communication

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Design and develop innovative tools, modules, applications and material for all print, web-based and other electronic media aimed at both financial advisers and client engagements. This collateral supports the client value proposition and brings the identified client experiences to life.
• Clearly and accurately explain the solution, its more advanced features, and how to use and implement them through the supporting collateral.
• Create and adjust all content copy as necessary and apply language, grammar and spelling checks. Proofread all final documents.
• Maintain the marketing material and associated communication across print, web-based and other electronic media
• Co-create the client conversion strategy
• Monitor and analyse client experience, distribution experience and sales volumes in order to do recommendations that will enhance the processes
• Give input into solutions design, programme development, and advertising to monitor consistency in all client-facing communication
• Monitor solution technical accuracy across the content of various media for all financial adviser and client engagements.
• Provide the training, marketing and channel support teams with the information/content to help them create their training documents to ensure correct knowledge transfer to the sales force.
• Review training material to monitor relevance, quality and consistency
• Engage with the solution design, technical development, marketing and channel support teams to ensure success with major design, development, deployments, pilots and launches.
• Develop support material for launches of modules and solutions, and participate in road shows
• Attend to and assist with all queries from the users of the marketing material
• Co-ordinate and monitor project deliverables from end to end to ensure successful delivery of marketing material

All positions will be filled in accordance with our Employment Equity policy.

We also encourage people with disabilities to apply.

If you do not receive a response within 2 weeks please consider your application unsuccessful for this position.

This advert is subject to close prior to the stipulated closing date.