QR15245 - Airport Services Agent | Qatar Airways | Johannesburg at Qatar Airways

Job description

The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent manner.

Qualifications

• To be successful in this role, you must have Diploma or Associate Degree or equivalent, with 3 years of job related experience in customer service and at least 2 years experience in Airport Operations of a leading airline.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
• Knowledge of Amadeus is essential requirement of the job.
• Fluency in English (written andoral) is essential to be able to perform in this role.

Successful candidate must be willing to work shifts including frequent nights and weekends