Job description
Description
This position will manage all Academic Administration and Student Experience areas at campus level. Staff management, process management and systems management are included in this portfolio. A team of staff will report into this post. This position also functions on an operational level.
Functions And Responsibilities
Management of Academic Administration
Policies and procedures
- Adherence to applicable policies and procedures on campus level
- Access / entrance requirements
- Academic progression / planners and vetting
- Formative assessment policy and procedures
- Examination policy and procedures
- Invigilation procedures
- Moderation policy
- Archiving
Formative and summative management and administration
- Coordinate and oversee all assessment timetabling: test and examinations
- Security management of tests and examinations
- Ensure integrity of assessment processes
- Invigilation timetables
- Venue allocation
- Seating list and plans
- Examination packs (scripts, invigilation reports, distribution and collection of scripts, signing lists)
- Coordination of moderation process between Exam Office and campus
Marks and results administration
- Oversee assessment mark capturing and responsible for mark verification during semester
- Interact with Academic Manager on at risk students
- DP publication and verification
- Student queries
- Sponsor queries
- Oversee exam mark capturing and responsible for exam mark verification
- Final mark publication
- Oversee student progress report distribution – sponsor communication
- Ensures student and lecturer timetables are done and classes resolved in line with student progression rulesTest timetables / venue allocations and invigilation schedules and running
- Distribution of test timetables to lecturers and students
Admissions policy and implementation – in consultation with the academic manager
Qualification entrance requirements
- Academic exclusion (qualification duration time met)
- Processes and procedures relating to RPL applications
- All applications in faculty to Registrar
- Student feedback on RPL applications
- Updating of AMS with credits
- Updating student planners
- Student Management System including data capturing and record keeping /archiving
- Develop process to ensure all students in class are reflected on class lists on AMS
- Develop best practice to update student details
- Overseeing the updating of student details
- Overseeing the capturing of sick notes on system linking to deferred assessment lists
- Oversee the setting of class lists and communication of list to finance department
- Oversee follow up communication to sponsors / parents re at risk from attendance perspective
- Adherence to academic calendars
- Manage communication and posting of calendars and timetables on myLMS system and
- Other relevant communication to students and parents/sponsors
- Certification and graduation administration
- Applications
- Issuing/record keeping of certificates/degrees received by campus
- Graduation programme
- Manages graduation committee: coordination/planning and executing of the graduation ceremony
- Bursaries And Other Financial Assistance/applications To Students
- Finalise campus applications to bursary committee
- Feedback to students on applications/decisions
- Attendance monitoring and follow-up
- Ensure attendance is taken and captured either on own system and or main frame
- Ensure finance receives updated attendance for class and assessments to ensure invoicing is done on time
- Develop process and ensure retention staff discusses attendance with students and sponsors to deliver on promise.
- Customer service and retention
- Manage customer service and retention department
- Manage staff to implement action plans to improve student experience
- Develop and implement process to ensure (% high / adequate )retention rate (ideally this should be strictly managed and controlled to ensure a high (to be defined with targets) retention rate).
- Enrolment
- Manages Academic Planners and Academic Vetting (link with meeting qualification requirements) process and completeness in time for enrolment
- Record keeping of all active students
- Collaboration with Academic Manager on retention process
Personal Competencies
- Planning, organising and project management skills
- Attention to detail
- Analytical ability (accuracy and detail orientation)
- Motivation, patience and tolerance
- Integrity and trust
- Problem solving skills
- Customer focus
- Strategic thinker
Organizational Competencies
- Collaboration with the Academic Manager
- Close relationship with the Logistics Lead
- Plan / Organise / implement / evaluate processes
- Improvement and evaluation of systems
Pearson is committed to the principles of employment equity and in accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act and subsequent amendments thereto.
Qualifications
Minimum of a BA or BCom Business Management degree
Primary Location: ZA-ZA-Midrand
Work Locations: ZA-Midrand-Alsation PI Glen Austin-Ext 3, 44 Midrand 1682
Gmail
Yahoomail