Sales Account Manager at Dial a Nerd

Job description

Dial a Nerd is looking for an Sales Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities selling hardware, software and contracts.

• Generate IT sales and business, developing relationships with new clients.
• Operating as the lead point of contact for any and all matters specific to your customers
• Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit
• Assist with challenging client requests or issue escalations as needed
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Enhance the efficiency of the existing clients to increase sales and company relationship.
• Prepares sales visits and presentations to pitch product, service, and combination packages to clients
• Negotiates sales, package discounts, and long-term contracts with clients

Requirements

• Written and Verbal Communication, Interpersonal Communication, Negotiation, Critical Thinking, Ability to Meet Goals, Ability to Work Under Pressure, High Energy Level, Motivation, Ambition, Technical Skill, Attention to Detail.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Experience delivering client-focused solutions to customer needs
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Experience with CRM software (e.g. Salesforce, Autotask ) and MS Office
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level