B2B Product Manager at TotalSend

Job description

Job brief:

We’re looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

Responsibilities:

• Through a combination of inbound and outbound contact strategies, convert leads that originate from TotalSend’s website and business partners, marketing campaigns and email requests.
• Present, promote and sell products/services to existing and prospective customers
• Effectively qualify, perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Build, manage and keep up to date, a pipeline of sales opportunities using our lead management application.
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Provide feedback to the organization on product requirements (customer)
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Develop a high level of industry knowledge, this is essential and requires a fast learner with a willingness to grow their technical knowledge on the job
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Requirements:

• Telco experience
• Proven work experience as a sales representative – SMS or email will be an advantage.
• Excellent knowledge of MS Office
• Familiarity CRM practices along with ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Minimum of 3 years’ sales and sales experience ideally selling technology products to a business

Personal characteristics:

• Proactive, highly motivated and results focused
• Capable of building a team rather than fitting into one. This is a ground up role, with future management potential
• Proven time management and organizational skills
• Self-aware, confident and determined
• Excellent at listening, questioning, and responding to gained information
• Must be comfortable meeting and exceeding monthly quotas and handling rejections
• Strong IT competency is a must (technical by nature)
• Comfortable working in highly flexible, entrepreneurial environment
• Knowledge of sales methodology and can adapt to new sales methods