Services Solution Specialist - Azure Apps & Infrastructure at Microsoft

Job description

Joining The Microsoft Team Means

The Microsoft Services organization is dedicated to helping our customers to adapt digitally to optimize their business performance, and the Services Solution Specialist (SSSP) plays a key part in this, being a strategic advisor to Microsoft’s enterprise customers. Possessing comprehensive understanding and experience of Azure applications and infrastructure solutions, and the challenges customers face as cloud and emerging technologies enable digital transformation of their organization, your ability to develop and close opportunities that deliver Azure solutions is key. This role offers incredible opportunity to accelerate your career by driving business impact that can change the future.

The Impact You’ll Be Making

Azure Solutions Leadership – Present clear Vision & Plan for identifying, driving & closing Azure Apps & Infrastructure Opportunities

• Ensure holistic customer planning that will increase Microsoft’s share of wallet through Azure application & infrastructure projects and advisory services
• Work with the Account Executive (AE) to leverage knowledge from the Account Team Unit (ATU) and Specialist Team Unit (STU), to ensure alignment with the overall account strategy and identify leads to develop Azure application & infrastructure opportunities
• Work with the Services Account Executive (SE) for Services team planning. Where there is no SE coverage, orchestrate and drive planning for the Services account-aligned team, including Account Delivery Executives (ADEs), Technical Account Managers (TAMs) and Digital Advisors (DAs), balancing both sales and delivery priorities
• Focus on customer needs, challenges and outcomes, leveraging industry insights, including Services solutions assets and packaged offerings
• Execution – Enable Customers to Realize Desired Outcomes through Azure Application & Infrastructure Projects and Advisory Services
• Qualify, sell and close Azure apps and infrastructure opportunities, using Services solutions assets and repeatable, packaged offerings wherever possible
• Ensure high customer satisfaction by focusing on customer needs first, and managing, escalating, and/or orchestrating sales and delivery success through the AE, Services account-aligned resources and domain Pursuit Leads
• Meet or exceed your revenue and priority targets, ensuring you execute in accordance with prescribed Microsoft methods, processes and tools

Who We Are Looking For

Key Experience, Skills, Knowledge & Education Required

• Proven sales success and expertise in selling Azure application & infrastructure solutions
• Azure application & infrastructure solutions knowledge and experience including: Microsoft application development approach, tools & cloud platform
• Track record of consistently meeting or exceeding sales targets
• Executes recognized sales methods, processes and tools
• Sales and business background, with 5-10+ years of technology-related experience
• Bachelor’s degree with exposure to Information Technology (or equivalent)

Skills Profile

• Sales Achiever – achieve results by understanding digital transformation drivers and customer priorities, hunting for new Azure apps & infrastructure opportunities to help customers accelerate their digital transformation, and positioning appropriate Azure apps & infrastructure solutions
• Digital Transformation Driver – anticipate market changes to drive relevant solutions to customers, influencing BDMs & ITDMs, building trust with stakeholders and translating Azure apps & infrastructure solutions into business impact & outcomes that accelerate the customer’s digital transformation
• Sales Challenger – drive customer understanding of value of Azure Apps & Infra solutions. Demonstrate subject matter expertise, influence customer’s vision & requirements & add value by bringing innovative Azure Apps & Infra solutions & references to show what’s possible
• Deal Orchestrator – orchestrate the virtual team engaged in the opportunity, taking responsibility for the end to end sales cycle and leveraging repeatable Microsoft Support Solutions offerings to accelerate and win deals