Strategic Account Manager at CloudStream Global

Job description

This role is designed to execute sales strategies and campaigns, with the main intention of winning small business customers through accountants and bookkeepers in practice. The individual in question will be selling Sage One.

An individual in this role will be responsible for developing and managing key relationships with accounting firms, working with them to expand their use of Sage’s online solutions and to bring more clients online with Sage One. They’ll also be expected to assist in the development of a practice’s online strategy.

Key areas of responsibility

• To achieve and or exceed all targets for defined geographical region
• Increase Sage One referral activity and proactively identify and win new customers
• Create and deliver regional plan for growth engaging support from Inside Sales Team
• Create marketing plans with accountants in defined region to increase activity and grow online engagement
• Responsible for planning, co-ordinating and delivery of regional based seminars, webinars and events to increase acquisition activity
• Maintain on-going account contact to secure targets and avoid sales churn.
• To actively seek out new business opportunities, develop new routes to market so that current and future targets can be achieved or exceeded.
• Communicate effectively with all in order that both internal and external relationships are managed to the highest standard. Report effectively and accurately all pipeline, appointments, sales and business plans to Senior Sales Manager
• Maintain Excellent Levels of Product Knowledge across Sage One Online portfolio
• Liaise with Commercial and Marketing teams to feed into Promotional Activity and feedback on success of campaigns
• Demonstrate creativity in presentation, delivery and customer management style and delivery of results

You will need:

• Good knowledge of Sage products or ability and aptitude to assimilate information and knowledge rapidly to demonstration standard
• Good industry sector knowledge
• The ability to think at a strategic level-ability to come up with an effective plan for maximising the territory
• Solution selling or account management experience
• Excellent communication and relationship building skills
• Excellent analytical skills
• Gravitas/Presence-someone who demonstrates credibility and confidence
• Excellent influence, people management leadership skills
• Ability to deliver key business information in a timely manner for decision making
• Influencing skills
• Excellent problem solving skills
• Strong organisational skill