Direct Sales Manager at Qatar Airways

Job description

In this role, you will be responsible for developing revenues from direct sales channels, and increasing the contribution of direct sales to overall revenue generated within South Africa. This position develops and delivers on agreed strategic direction and revenue targets for direct sales. You will also provide leadership on a strategic and commercial level to all e-commerce and reservations and ticketing staff within South Africa.

Specific Accountabilities Include

• Taking overall responsibility for delivery of performance against all applicable revenue and operational targets across South Africa.
• Managing all e-commerce staff and the reservation and ticketing staff in the CPT and JNB Town Offices to maximise revenue whilst also providing high levels of customer service to all customers
• Developing and implementing annual sales plans in coordination with Country Manager with clear and measurable targets for both e-commerce and Reservations channels
• Identifying, planning and implementing sales initiatives, e-marketing activities, to increase online share and grow the email database
• Motivating and coaching the team to deliver their part of the operational plan for Town Office, Airport Ticket Desks, Telephone Sales and e-commerce sales on a daily basis in line with sales, customer and operating performance targets whilst maintaining company standards and professionalism

Note: you will be required to attach the following:

• Resume / CV
• NOC (Qatar Airways Group Employees Only)
• Copy of Highest Educational Certificate
• Copy of Passport