Infrastructure Server Engineer at Allan Gray Proprietary Limited

Job description

Description

To provide day-to-day support within the IT Infrastructure operations environment, with the primary focus being on provisioning and support of physical and virtual servers as well as their respective applications. The role will encapsulate troubleshooting of both hardware and software related issues and execution of documented operational and maintenance procedures.

Main responsibilities

• Installation, support and troubleshooting of Windows Server operating systems
• Installation, support and troubleshooting of Windows based server hardware
• Active directory maintenance and support including application of group policies and general directory maintenance
• Day to day maintenance and support of MS Exchange and Lync environments
• DNS and DHCP support and maintenance
• Patch management and anti-virus support
• Setup, maintain and support the VMware ESX environment
• Provide after-hours support as/when required
• Adhere to strict change control and project management procedures
• Support for Infrastructure related applications
• Provide support for and interact with the Retail and Institutional IT Ops teams to continuously enhance the environment
• Responsible for documentation of processes and procedures within the IT Infrastructure operations environment

Qualifications

• MCSE or MCITP
• Degree or Diploma in Information Systems advantageous but not essential
• Some form of scripting skill i.e. PowerShell, VB etc.
• A comprehensive working knowledge of all MS Windows operating systems, specifically Windows server editions
• Conversant with HP, Dell, Oracle Sun and Cisco server technologies
• Proven experience in a pressurized operations support environment
• Extensive knowledge of Operating system security
• Knowledge of Netapp SAN storage advantageous
• Some Linux knowledge or experience advantageous

Skills/Competencies And Experience

• Friendly and approachable
• Strong analytical and problem solving capability
• Very good team player, but must be able to work on their own and set their own goals
• Be willing to work all hours of the day as/when required
• Detail oriented
• Tenacity and the ability to ‘get things done’
• Good verbal, written and interpersonal communication skills
• Planning, organizational and time management skills