Process Coach at Ford Middle East & Africa

Job description

The Process Coach is responsible for leading, coaching and managing a well-balanced cross-functional team, compromising of Production, Maintenance and Engineering to the Ford's Production System standards and processes

Position Details:

• Ensure production targets are met as outlined in Policy Deployment.
• Maintain discipline & standardized process in work areas as outlined in procedures.
• Understand, Implement & Manage Ford’s Production System (FPS).
• Manage absenteeism levels, employee versatility & manning assignments in area of responsibility.
• Maintain the areas Quality Operating System
• Participate and Adhere to (PIC) product information Centre requirements
• Support & Filter data for Electrical and Mechanical Maintenance
• Enforce Company Safety Regulations, Departmental Housekeeping, & Environmental Standards maintaining a healthy & safe work environment (i.e. ISO 9000 / ISO 14000 & TS 16949 procedures Confirm standards are in place
• Assist to Escalation 1 issues and drive cross functional resolution
• Plan changes to the system - Through Process Confirmation, verify that the line is running safely, smoothly, and producing quality parts
• Manage changes to the system - Support Kaizen (Continuous Improvement) and coach problem resolution to the lowest level.
• Communication and Recognition - Build Team Leader capability
• Develop highly competent and motivated people.
• Ensure completion of administrative responsibilities.
• Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks.
• Support issues raised by the teams.
• Meet FTT (First Time Through), inventory, cost, scrap, supply, and tooling expense targets.
• Optimize throughput in accordance with budgets and cost objectives.
• Support Constraints Improvement through daily meetings with team leaders

Knowledge, Skills & Abilities:

• Know and have a passion for our business and our customers.
• Demonstrate and build functional and technical excellence.
• Ensure process discipline.
• Have a continuous improvement philosophy and practice.
• Believe in skilled and motivated people working together.
• Include everyone, respect, listen to, help and appreciate others.
• Build strong relationships/be a team player/develop ourselves & others.
• Communicate clearly, concisely and candidly.
• Show initiative, courage, integrity and good corporate citizenship.
• Improve quality, safety and sustainability.
• Have a can do, find a way attitude and emotional resilience.
• Enjoy the journey & each other. Have fun – never at others’ expense.
• Set high expectations and inspire others.
• Make sound decisions using facts and data.
• Hold ourselves and others responsible and accountable for delivering results and satisfying our customers.

Qualifications & Experience:

• National Diploma /Degree Electrical, Mechanical/ Industrial Engineering or Relevant Qualification.
• Minimum of 3-5 years within the Automotive Industry.