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  • Posted: Feb 15, 2017
    Deadline: Not specified
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    AVT Solutions has been a technology solutions provider since 2006. Our company was formed by a group of technologists who believe that through innovation, people can achieve so much more. It simply takes looking at things from a different angle to spot great opportunity where others see stumbling blocks. This philosophy has resulted in AVT becoming the choic...
    Read more about this company

     

    Technical Manager - Corporate AV

    Job Description

    Ref:2555

    AVT Solutions is seeking a Technical Manager to be based in Gauteng.

    Key Responsibilities:

    • Set and monitor achievement of goals for the region.
    • Provide training to staff in regard to technical operations and policies.
    • Remain on the forefront of emerging industry practices.
    • Schedule, supervise, and motivate branch staff in an effort to maintain optimal customer service satisfaction levels.
    • Assist in evaluating staff’s work performance by helping to prepare and deliver annual reviews and performing coaching sessions. Recommend training where needed.
    • Manage the development of the team by ensuring that project tasks are in line with each member’s career interests when possible.
    • Monitor the quality of customer service and ensure that employees are maximizing opportunities to improve and sell service offerings.
    • Work with the sales team to provide technical direction for the development, design, and integration of systems from client engagement through to implementation.
    • Communicate effectively with clients to identify needs and evaluate alternative technical solutions.
    • Continually seek opportunities to increase customer satisfaction and deepen client relationships.
    • Facilitate team and client meetings effectively.
    • Recognize system deficiencies and implement effective solutions as appropriate, to meet changing needs and requirements.
    • Keep project manager informed of status of design progress and serve as liaison between technical staff and project manager.
    • Manage technical resources within budget and project schedule.
    • Meet with suppliers to ensure AVT represents the cutting-edge of technology solutions and applies his knowledge of industry trends and developments to improve service to our clients.
    • Define and monitor product/solution choices in terms of design reliability, simplicity, and best value.

    Requirements:

    • Bachelor degree in Computer Science, computer engineering, electrical Engineering or equivalent; Master’s degree is a plus.
    • 5 years’ minimum experience in architecting, designing and developing products or system.
    • Knowledge in software and utilization of industry platforms.
    • Project Management skills.
    • Attention to details is expected.
    • Excellence in written, oral communication, and presentation skills.

    Ability to work within a team.
    Must work quickly, creatively, and decisively, delivering solutions on time and according to specification.

    Method of Application

    Applicants should send CV's to careers@avtsolutions.co.za

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