RBC Fixed Networks MEA Cust Eng Sub Cluster Leader South Africa at Nokia

Job description

Responsibilities

• Brings technical skills and expertise to drive customer approval and deployment of FN products/services
• Brings technical skills and expertise required for successful execution of a project.
• Delivers professional services for all stages of the project from architectural design, proof of concept, detailed network design/integration, field trial, deployment, and migrations/upgrades post deployment
• Supports Sales and Business Development teams to secure orders and with Customer Delivery teams to secure project execution and revenue
• Technical Development & Technical Certification of the Customer Engineering Profiles.
• Assure effective cost for the services provided.

Deliverables

• Network design
• (HLD/LLD)
• Services Sales, SVM
• Services Delivery on time, with Quality
• Technical Project Plan
• Customer Roadmap Files

Qualifications

• At least 7 years experience in technical program management, development, engineering, customer technical support
• Bachelors degree (BS), minimum requirement, or equivalent experience
• Proficiency with personal computer business applications such as Power Point, Excel, and Word.
• Outstanding oral and written communication skills – a must!
• Identifying, analyzing and solving problems
• Tenacity to work towards resolution of all problems
• Mature and Proactive Leadership skills
• Strong interpersonal and communication skills.
• Proven track record of supporting customers.
• Excellent planning skills.
• Excellent critical thinking and negotiation abilities.
• Ability to multi-task projects and action items.