Account Analyst (Gauteng) at Capitec Bank

Purpose Statement

• At Capitec, our purpose is simple: to make a positive difference in our clients’ lives.
• We’re looking for a detail-driven and client-focused Account Analyst to join our Business Bank team and support the growth and management of our client portfolios.
• The role supports with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions. 

What you'll do

• Supporting with portfolio and client management
• Preparing and motivating credit applications
• Monitoring loan facilities to ensure compliance with approved terms
• Acting as a key contact for client queries and service requests
• Identifying opportunities to add value and support cross-selling
• Ensuring compliance with regulatory requirements, including FICA

What we're looking for

• Minimum 5 years’ banking experience
• At least 3 years in a Business Banking or Commercial Banking environment
• Experience in credit application preparation
• The features, benefits and value propositions of respective company product/service offerings
• General banking practices and procedures
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements
• The Financial Intelligence Centre Act (FICA)
• Administration processes and procedures pertaining to Business Banking transactions
• Client relationship management and service principles

Advantageous

• Competitor product offerings / channels / operational and marketing tactics 

If you’re passionate about delivering exceptional client experiences and building a career in Business Banking, we’d love to hear from you

Qualification

• A relevant tertiary qualification in Finance or Similar

Conditions of Employment

• Clear criminal and credit record