Account/Events Manager at Publicis Groupe

Job Description

The main purpose and role of this position/individual is to:

• Responsible for effective system management Client business acquisitions within the agency.
• Organising, planning, control and administration of client projects in consultation with your team.
• Building close and enduring relationships with senior/all clients in your portfolio
• Responsible for the management and development of your client portfolio within the agency, in a client service/ Account management capacity.
• Leading people and teams, Strategic insight, Creativity in brief writing,  Client relationships, Following operational processes within the agency
• Demonstrating an understanding of the agency’s financials.
• Develop innovative channel solutions to meet client’s business needs
• Maintaining the highest standards of quality throughout development and implementation of all work.
• This position requires knowledge in eventing, marketing and “Digital” communications.
• To actively run a portfolio of accounts for Publicis, and managing the budgets to these projects.
• Assist with adhoc projects.
• Striving for flawless admin/housekeeping at all times.
• Deep understanding of the agency culture, credentials, philosophy, working tools
• Be pro-active, add value, and manage clients’ expectations.
• Clear understanding and “cross selling” of Groupe offering to clients
• Support the organisational goals by conceptualizing, coordinating and managing events/experiences for clients to ensure a professional and efficient service to client
• Ensure the growth and development of reporting staff
• Effectively implementing and managing event management procedures relative to this portfolio of the highest quality
• Providing the highest level of administrative service and professionalism to our clients and to our business;
• Ensuring execution of the highest standards
• Accountability on all budget procedures
• Reporting and communication to the GPD on all project timelines, status and requirements
• Ensuring all execution is approved by the Groupe H and S policy
• Clear understanding of the forecasted individual target- signed and approved by MD for the unit and tracking of the target

Qualifications

THEORETICAL KNOWLEDGE

• Diploma or higher/Relevant industry qualification
• At least 5 – 8 years Industry experience
• Client Service Account Manager Position runs a portfolio of accounts.
• Proficiency in through the line communication.
• PC Literacy essential (All MS Office applications: Word, Excel, PowerPoint, Internet and Outlook, Chase)
• Sound business acumen
• A financial understanding of budgets and monitoring thereof
• Excellent, open, confident communicator
• Energetic, enthusiastic, willing “to go the extra mile”
• Pro-active with a great a sense of urgency
• Integrity is essential in view of confidential information
• Detail orientated, Organising, planning, control and administrative skills are essential

BEHAVIORAL COMPETENCIES

• Problem solving & decision making skills
• Strong analytical & reasoning skills
• Client relationship building
• Attention to detail
• A very well organised person who knows the industry and how to prioritise and co-ordinate multiple responsibilities and tasks in a pressured and dynamic environment.
• MUST have a strong personality- “no Nonsense” attitude – be results orientated, professionally and fairly

MAIN JOB FUNCTIONS

• Project and Event execution including administration allocated
• Financial administration
• On-site management and execution of the highest level
• Policies and procedures
• Effective client and supplier liaison
• New Business opportunities
• Fostering open dynamic relationships throughout the business
• Clear understanding of client’s business, market environment and products/brands
• Keep abreast of competitive activity/new market communication and share with client and team timeously.
• Giving best advice to optimize marketing budgets.
• Ensure transparent financial discussions with regard to Cost estimates and Budgets
• Building close and enduring relationships with all clients
• Generating income growth through the building of client belief in the success of  agency’s work
• Agency Profitability, strive to exceed income and profit margins.
• Dealing with all Client Services matters
• Daily management of reporting staff