At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.
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Service the Client base that will be allocated, identify areas of cross selling and develop also new avenues of revenue with new Clients
Actively support and develop the Business Unit to deliver required growth and achieve agreed business targets
Actively drive the sales process in relation to winning, retaining and developing profitable clients
Development and ongoing servicing of the production pipeline for the BU, covering existing clients and new business
Support the overall operational governance and decision making process for the Business Unit
Support management and the wider Company in the management of risks applicable to areas of employment
Understand the client’s business and their risk management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service
Ensure that full and accurate details of contact with and development of allocated prospects are entered and updated on our CRM systems
Optimise revenue from new and existing clients through use of the full range of appropriate placement channels and markets for the specific client segment
Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards
Support relevant parties in the accurate budgeting, forecasting and tracking of revenue
Provide technical and subject matter expertise to others
Responsibilities
Qualifications
The Requirements:
Proven track record in client relationship management and revenue generation (5–10 years of experience)
Grade 12, Regulatory Examination (RE5), and a Business degree or NQF Level 6 (FSB-recognised qualification)
Ability to influence colleagues and senior leaders in a global environment
Strong negotiation skills and confidence in making business-critical decisions
Ability to assess customer risk profiles and provide informed advice
Proactive and business-minded, capable of independently managing the full client process
Excellent communication skills in English, both verbal and writte
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