Account Manager at Accenture

Job Description

• Accenture Song is one of the most innovative and fastest growing teams at Accenture. Combining the feel of a start-up and the advantages of being a global player, Accenture Song truly has a diverse and multi-talented team.
• Accenture Song is the leading digital transformation agency in the world that can deliver true end-to-end digital services.

Client Responsibilities:

Duties include but are not limited to:

• Contribute to the smooth running of the account on a day-to-day level.
• Establish and maintain a productive communication channel between the client and the agency, maintaining and growing excellent client relationships. Continue to invest in growing knowledge of your clients’ business and industries in which they operate.
• Take ownership of specific parts of campaigns, as agreed with manager, and participate in future planning. Produce good quality written work on time, including client correspondence, presentations and reports.
• Assist with preparing and delivering presentations to clients as and when required. Provide day-to-day management of client campaigns and be regarded as the first point of contact for clients, inspiring their loyalty and trust.
• Remain accountable from start to finish ensuring that follow-through and accountability is achieved and maintained at all times. Ensure a smooth and timeous workflow of activities directed at the client, effectively managing timing plans.
• Engage with clients in order to formulate clear and achievable briefs and action plans. Draw together all relevant market, industry and business information in preparation of all agency briefs.
• People Responsibilities: Work with Group Account Director/Business Unit Director to set priorities and take responsibility for your development as an advertising professional. Actively manage own performance and career. Manage junior team members, focussing on motivation, training and knowledge-sharing. Ensure effective communication internally to full team.
• Finance Responsibilities: Ensure all finance administration are accurate and completed on time.
• Report on administration of financial issues to the Group Account Director / Business Unit Director regularly to ensure smooth flow of information and accurate billings.

Qualifications and experience:

• Matric and relevant tertiary qualification (marketing and communications) essential
• 3+ years client service and agency experience

Skills and attribute / Key competencies:

• Proficient in MS Office suite (incl. Mail, Word, Powerpoint and Excel) essential
• Diverse and excellent writing skills
• Enthusiastic / confident / professional / diplomatic
• Exceptional interpersonal skills
• Team player with initiative Presentation skills
• Ability to cope with pressure, work to tight deadlines and handle diverse activities
• Reliable, organized and attention to detail
• Passion for client delivery and service
• Organisation and administration skills essential
• Accountable with good follow-through
• Commercial awareness
• Demonstrate an understanding of all (i.e. digital, social and TTL channels)