Account Manager - Analytical Instrumentation at Thermo Fisher Scientific

Position Summary:

The Account Manager is responsible for leading sales/account management activities for all assigned locations, defining and driving sales strategies and ensuring the achievement of bookings, revenue and business goals.

Responsibilities:

• Own all sales/ account management responsibilities of specified Thermo Fisher Scientific products to all sites including resolving any issues.
• Define, align and implement Sales Strategy for the industrial and Materials Science markets.
• Understand all budget issues at each customer and take strategic action.
• Organize system demonstrations / Seminars by working closely with application team and product marketing managers.
• Be on top of the sales booking process.
• Participate and assist in developing plans in relation to advertising, sales promotion, public relations, personal selling and sales management.
• Careful maintenance of customer and project data in the CRM system, as well as preparation of accurate forecast.

Other Job Requirements:

• Manage product issues in the field together with the Service Group and Application Engineers for solutions.
• Work with the Service Team to achieve excellent customer satisfaction

Minimum Qualifications:

• Bachelor or Master degree of Material Sciences, Engineering, Chemistry, Physics, or other technical/science degree

Minimum Experience Level:

• 2-3 of work experience in technical sales and/or an advance user of the related technology
• Background in Analytical Instrumentation, like Spectroscopy, for material characterization and/or process control is appreciated

Skills and Attributes:

• Excellent communication and influencing skills (English; additional languages a plus)
• Quick learner
• Ability to perform multiple tasks simultaneously and manage associated stress
• Ability and willingness to travel approximately 30-50% (depends on locations)
• Ability to quickly adapt to different cultures
• Excellent presentation skills
• Interpersonal, analytical and organizational skills
• Negotiation and closing skills