Established in 1984, ACDC Dynamics is the leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps and tools industries. Employing over 700 staff, ACDC Dynamics has its Head Office in Edenvale, Johannesburg with branches in Germiston, Cape Town, Pinetown and Riverhorse in KZN.
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The Account Manager is assigned to set group customers where the individual is tasked to maintain and develop business.
By taking ownership of the accounts, improving ACDC Dynamics interest in the allocated customer base and facilitating the sales process between ACDC Dynamics and the customer.
Through interactions with the clientele achieve agreed upon targets and implement ACDC Dynamics business initiatives.
Find and capitalize on new product opportunities and reach out to prospective Marketplaces to work with ACDC Dynamics.
Analyze current marketplace and provide accurate feedback on important market activities and provide sufficient feedback in weekly sales meetings.
Executing sales strategies and implementation throughout customer base.
Managing employer’s expectations, client relationships and providing these with excellent service and support always.
Assist as and when required at management discretion.
Required to attend ad hoc training sessions weekly.
Quoting and invoicing to customers.
Be the primary point of contact for account inquiries, issues, and escalations.
Monitor account performance metrics and proactively identify areas for improvement.
Work with Internal Sales: E-commerce to ensure that all orders are placed within the adequate turnround time, and repairs/returns are processed to the satisfaction of both the end user and the marketplace it sold from.
Work within the agreed conditions and SLAs of each Marketplace.
Work with Marketing to get acceptable images for new E-commerce listings.
Work alongside marketplaces to drive sales through promotions and specials.
Regularly update, send and upload relevant spreadsheets to ensure that the Marketplaces are using the latest stock and pricing data.
Optimize product titles, descriptions and specifications and images to ensure they are both accurate and desirable to potential customers.
Update pricing on databases Daily / Weekly.
Requirements
Grade 12/Matric.
Tertiary qualification in electrical engineering would be highly advantageous.
Minimum of 5 years of sales experience within the electrical industry.
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