Account Manager at Kontak Recruitment

• A dynamic organisation is seeking a proactive and well-organised Account Manager to support the planning and delivery of client projects and experiences.
• This role requires a highly organised individual who can manage multiple projects simultaneously while maintaining strong communication with clients and suppliers. The successful candidate will be responsible for coordinating project timelines, managing stakeholder communication, and ensuring projects are delivered efficiently and to a high standard.
• You will play a key role in managing client relationships, coordinating suppliers, and ensuring successful execution of project deliverables

Minimum Requirements:

• Matric / Grade 12 (essential)
• Minimum of 3 years’ experience in project management, account management or client services
• Experience using CRM platforms such as Salesforce
• Experience working within marketing, events, sponsorship or client services environments
• Experience managing supplier relationships and negotiations
• Strong organisational and time management skills
• Excellent verbal and written communication skills
• Ability to manage multiple projects and deadlines simultaneously
• Strong client relationship management ability
• Proficiency in Microsoft PowerPoint including formatting and presentation preparation
• Computer literate (MS Office Suite)
• Ability to work independently while collaborating within a team

Duties and Responsibilities:
Project Planning & Management:

• Manage projects from planning through to execution and delivery.
• Develop and maintain project timelines to ensure deadlines are met.
• Coordinate project implementation and ensure deliverables are achieved.

Client Relationship Management:

• Act as a key point of contact for client communication.
• Lead client meetings, presentations and project updates.
• Manage client queries, feedback and ongoing communication.

Supplier & Stakeholder Coordination:

• Engage with suppliers and partners to source and coordinate project requirements.
• Conduct supplier briefings and manage negotiations where required.
• Maintain strong relationships with key partners and service providers.

Research & Strategy Support:

• Conduct research to identify opportunities and relevant experiences for client programmes.
• Support development of strategies and project proposals.

Reporting & Administration:

• Compile project presentations and reporting documentation.
• Prepare reports for submission and presentation to clients.
• Manage project administration including approvals and documentation.

Systems & Content Management:

• Manage system back-end administration including content input and uploads.
• Support communication initiatives including newsletters and client updates.