Account Manager - Northern Suburbs (Cape) at PEP

Key Responsibilities 

• Continuous improvement of business processes to prepare for future initiatives that align with strategic objectives
• Understand business landscape (including business processes and technologies) and make recommendations for continuous improvement
• Align processes with strategic initiatives
• Validate, manage and prioritize change requests from business stakeholders
• Document and continuously maintain processes using business process modeling methodologies
• Present ideas to both business stakeholders and solution delivery teams
• Research and benchmark business processes with current industry best practices
• Manage and build relationships with relevant stakeholders
• Provide input towards project initiatives and documentation when required at various stages
• Document and manage roll out of initiatives
• Manage and monitor project deliverables and performance
• Manage and track the status of requirements and review projects following completion
• Ad hoc projects

Required Knowledge, Skills and Competencies 

• BA Bachelor's degree with Analytical/ Commercial/ Information Systems/ Technology/Engineeringsubjects
• IIBA or Formal accredited qualification/ certificate/ Diploma in Business Analysis (FTI) is highly desirable
• 3-5 years experience as a Business Analyst
• Experience in a Retail or Supply Chain environment will be an advantage
• Project Management experience will be advantageous
• Knowledge and understanding of business process modeling and business architecture
• Knowledge and understanding of business process management suites/platforms
• Knowledge of Google-Suite software advantages
• Competencies: Organizational sensitivity, Drive, Negotiating, Directing, Results orientated, Analyzing and forming opinions. Accuracy