Account Manager at Salt South Africa

Overview:

• A leading creative and marketing agency is looking for an experienced Account Manager to join its growing team.
• This is an opportunity to work in a highly collaborative, fast-paced environment where strategy, creativity, and client relationships intersect. The role is ideal for someone who enjoys balancing commercial thinking with operational execution, while acting as a trusted partner to clients across a variety of campaigns and projects.
• The successful candidate will play a key role in managing client relationships, driving campaign delivery, coordinating cross-functional teams, and ensuring projects are delivered on time, within budget, and to a high standard. Beyond day-to-day account management, the role also requires someone who can think proactively, identify growth opportunities, and contribute strategically to both client success and agency performance.
• This environment would suit someone who thrives in agency life, enjoys solving problems, communicating with multiple stakeholders, and managing moving parts without losing attention to detail.
• The role offers exposure to a dynamic team culture, exciting brands, and the opportunity to make a meaningful impact within a growing agency environment.

Duties and Responsibilities:

• Manage client accounts with a proactive and strategic approach
• Build and maintain strong, long-term client relationships
• Act as the primary point of contact for clients, ensuring excellent service delivery
• Understand client business objectives and provide strategic guidance where needed
• Develop and manage account plans aligned to client goals and agency objectives
• Coordinate and oversee campaign execution across internal teams including strategy, creative, development, and growth
• Ensure projects are delivered on time, within budget, and according to scope
• Manage account budgets and support financial performance and profitability
• Collaborate closely with internal stakeholders to ensure smooth account operations
• Monitor industry trends, market dynamics, and competitor activity relevant to client sectors
• Continuously improve processes and contribute to operational efficiency within the agency

Requirements:

• Proven experience in an Account Manager role within an advertising, creative, or marketing agency environment
• Strong understanding of client relationship management and campaign delivery
• Ability to manage multiple projects and stakeholders simultaneously
• Excellent communication and interpersonal skills
• Strong organisational skills with high attention to detail
• Commercial awareness and experience managing budgets or account profitability
• Strategic thinking and problem-solving ability
• Confident working in a fast-paced, deadline-driven environment
• Ability to collaborate effectively across cross-functional teams