LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® ...
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The Account Manager for the Government Growth & Retention Team is responsible for managing and expanding relationships with government clients. This role focuses on ensuring client satisfaction, driving growth in existing accounts, and retaining customer loyalty by delivering value through our products and services.
Key Responsibilities:
Build and maintain strong, long-lasting relationships with key stakeholders in government accounts.
Serve as the primary point of contact for all client-related activities, including inquiries, support, and service issues.
Identify opportunities for account growth by understanding client needs and aligning them with LexisNexis solutions.
Develop and implement strategies for retaining existing clients and minimizing churn.
Meet and exceed assigned growth targets and contribute to the overall revenue objectives of the Government Growth & Retention team.
Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
Stay informed about industry trends, market conditions, and competitive landscape to provide clients with relevant insights and solutions.
Gather feedback from clients to inform product development and enhancements.
Qualifications and Experience:
Bachelor’s degree in business, Marketing, or a related field.
Minimum of 3-5 years of experience in account management, preferably within the legal, information solutions, or government sector.
Proven track record of achieving sales targets and building strong client relationships.
Excellent communication and interpersonal skills.
Strong negotiation and problem-solving abilities.
Ability to understand and articulate complex solutions to clients.
-Highly motivated, results-oriented, and capable of working independently and as part of a team.
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