Account Manager: Sales (Midrand) at Mustek Limited

Job Description

Job Purpose:

• The Account Manager: Sales at Mecer Inter-Ed is responsible for maintaining and expanding relationships with key clients. The role involves managing and growing sales accounts, ensuring client satisfaction, and achieving sales targets.
• This position is critical for driving revenue growth and maintaining the company’s competitive position in the market.

Main Objectives:

• Account Management: Developing and maintaining long-term relationships with accounts, understanding their needs, and ensuring they receive high-quality service.
• Sales Targets: Meeting and exceeding sales targets by managing various accounts and identifying new sales opportunities.
• Client Needs Analysis: Conducting needs analyses to understand client requirements and tailoring solutions accordingly.
• Product Knowledge: Keeping updated on company products and services to effectively communicate features and benefits to clients.
• Feedback and Reporting: Providing regular feedback to management on sales performance, market trends, and client needs.
• Collaboration: Working closely with the sales team and other departments to implement sales strategies and ensure client satisfaction.
• Contract Negotiations: Negotiating contracts and closing agreements to maximize profits.
• Professional Development: Continuously enhance your own expertise through ongoing learning and training opportunities. Share knowledge with colleagues and contribute to the improvement of the company.
• Compliance and Quality Assurance: Ensure adherence to Mecer Inter-Ed's quality standards and regulatory requirements in all activities. Participate in audits and assessments as needed.

AD HOC Duties:

• Various administrative tasks, beyond the above listed, from time to time.

Qualifications and Experience

• Qualification in Business Administration, Sales, Marketing, or a relevant field.
• Minimum 3 years proven experience as a Sales Account Manager or Sales Associate, preferably in a similar industry.
• Experience in managing and growing client relationships.
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and accounting software.
• Experience: Current or previous experience for the related position.

Knowledge and Skills:

• Advanced Sales Techniques: Understanding of various sales methodologies and strategies, including consultative selling, solution selling, and value-based selling.
• Customer Relationship Management (CRM) Systems: Proficiency in using CRM software for tracking client interactions, managing leads, and analyzing sales data.
• Market and Industry Insights: In-depth knowledge of the industry in which Mecer Inter-Ed operates, including key trends, challenges, competitors, and regulatory environment.
• Product Expertise: Comprehensive knowledge of the company’s product lines, features, benefits, and potential applications. Understanding of how these products meet client needs and how they compare to competitors’ offerings.
• Business Acumen: Understanding of business operations, including profit and loss, revenue generation strategies, and cost optimization.
• Client Needs Analysis: Ability to analyse and understand client requirements and business objectives, and to tailor solutions accordingly.
• Contract Negotiation and Management: Knowledge of contract terms, negotiation tactics, and legal compliance in sales agreements.
• Communication and Presentation Skills: Mastery of various communication methods and presentation techniques suitable for a diverse client base.
• Strategic Planning and Forecasting: Skills in developing sales strategies and forecasts based on market analysis and sales trends.
• Networking and Relationship Building: Knowledge of effective networking strategies to build and maintain professional relationships that can lead to sales opportunities.
• Digital Sales Tools: Familiarity with digital tools and platforms used in sales, including social media, email marketing, and online advertising.
• Time Management and Prioritization: Understanding of how to effectively manage time, prioritize tasks, and balance short-term tasks with long-term strategic planning.
• Cultural Sensitivity and International Trade: For global roles, awareness of cultural differences and knowledge of international trade regulations and practices.
• Excellent communication and negotiation skills.
• Strong problem-solving and decision-making abilities.
• Proactive and able to work independently.
• Abilities of the employee to perform effectively and efficiently:
• Ability to build rapport and collaborate with clients and team members.
• Excellent organizational and multitasking skills.
• Adaptability and resilience in a fast-paced environment.
• Strong presentation and negotiation skills.
• Technical Skills
• Organizational Skills
• Problem-Solving Skills
• Communication Skills
• Soft Skills
• Ethical and Legal Awareness
• Teamwork and Collaboration