WBWR is a global digital experience agency that thrives on innovation and empathy. With a dynamic team spanning South Africa, India, Europe, and the USA, we blend diverse talents from renowned universities, agencies, and technology realms.
Since our establishment in 2014, we've empowered brands through transformative services: auditing digital landscapes...
The Account Manager plays a pivotal role at Webwiser, managing key client relationships and leading project delivery across digital, creative, and technical teams.
You’ll act as the strategic link between clients and the agency, ensuring we deliver work that’s not only on brief but drives tangible results.
Responsibilities
Serve as the main point of contact for your assigned clients, building strong and trusted partnerships.
Lead client communication and strategy alignment, ensuring their goals are clearly understood and executed.
Work closely with creative, content, digital, and development teams to deliver impactful campaigns and web projects.
Manage budgets, timelines, and project scopes to ensure smooth delivery and high-quality outputs.
Present campaign and creative work to clients with confidence and clarity.
Track campaign performance and prepare reports with insights and recommendations.
Identify opportunities for growth and improvement within each account.
Mentor and guide junior team members to help them develop within the client service function.
Requirements
3+ years’ experience in account management, preferably within a digital marketing or creative agency.
A strong understanding of digital marketing channels (SEO, PPC, social media, content, web).
Excellent project management and client communication skills.
Proven ability to manage multiple clients and campaigns simultaneously.
A proactive, collaborative approach with a keen eye for detail.
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