Accounts Receivable Clerk at Pro Talent

Purpose of the role

• The primary purpose of the Accounts Receivable Clerk is to generate and send invoices to customers, track payments, reconciling accounts, and follow up on overdue payments. Maintain accurate financial records and provide regular reports on the status of receivables to management.

Key responsibilities (not limited to these alone)

• Assess the creditworthiness of new and existing customers.
• Set and review customer credit limits based on financial data and payment history
• Daily credit checks on the relevant credit website
• Upload all necessary customer documents into the debtors portals.
• Generate and send invoices promptly and accurately after a sale.
• Monitor accounts receivable and follow up on overdue invoices.
• Negotiate payment plans and settlements when necessary.
• Escalate collection efforts when standard procedures fail.
• Identify and flag high-risk accounts to minimize potential losses.
• Collaborate with sales and legal departments to assess and manage contractual risks.
• Maintain professional and effective communication with customers.
• Address customer inquiries and resolve issues related to billing and payments.
• Build strong relationships with key clients to ensure ongoing co-operation.
• Ensure compliance with industry regulations and company credit policies.
• Prepare documentation for legal action when necessary.
• Continuously review and optimize credit and collection processes.
• Implement best practices to increase efficiency and effectiveness.
• Collaborate with colleagues in finance, accounting, and sales departments to achieve common goals.
• Send statements, invoices and detailed ledgers as per request.
• Record and allocate incoming payments and match the appropriate invoices in the accounting system
• Prepare monthly admin & interest Charges sheet for invoicing.
• Reconciliation of customers’ accounts
• Daily updating of Pastel invoice batch.
• Manage and complete vendor forms and other documents of customers as per authorization.
• Prepare and send contract cancellation letters - defaulted clients
• Prepare paperwork for default accounts for handover.
• Ad hoc Duties
• Assisting with audits
• Prepare regular reports on outstanding receivables and overdue accounts.
• Assist in cash flow forecasting based on expected receivables.
• Any other tasks as required by management

Requirements & Competency

• Relevant Accounting /Bookkeeping, credit management or the equivalent thereof
• Minimum of 5 years Accounts receivable experience
• The ability to work under pressure and deal with high volumes of transactions.
• Proficiency in Pastel accounting, Sage X3 or any other accounting software
• Solid Excel skills
• Knowledge of customer service principles, practices and computer applications
• Strong communication and listening skills
• Ability to work independently and efficiently
• Dispute resolution capability
• Attention to detail and deadline-driven
• Compliance with accounting standards and other regulations