Accounts Receivable Controller at Dark Fibre Africa

ACCOUNTABILITIES & RESPONSIBILITIES (KEY PERFORMANCE AREAS & TASKS)

Accurate, completion and timeous billing

• Verify and Batch billing tasks from source systems to Billing system.
• Completeness and Accuarcy from billing tasks within timelines
• Reporting requirements related to billing tasks
• Obtain a bill run to create invoices
• Ensure that all customers do receive their invoices

Resolving queries

• Communicate with colleagues, management, customers, and others in line with DFA Values and Customer Experience as key focus areas
• Ensure all billing queries / credit requests is actioned within the allocated KPI and that minimum credit notes originate due to billing error
• Meet with internal and external customers on a regular basis to resolve any queries on the accounts to avoid non payment and possible credit notes to be issued

Cashflow forecasting and Cash collections

• Follow up and ensure all customers pay within the DFA payment terms
• Confirmations on payment timeously and within timelines for accurate forecasting
• Ensure all customers stay within Current Ageing bucket
• Escalate non-paying customers and follow necessary processes and policies for non-paying customers

Reporting

• Age analysis reporting and management of customer accounts
• Specific internal or external customer reporting requirements
• Reconciling customer account
• Daily management of customer account (invoicing, collections, queries)

Miscellaneous and General

• May perform other duties as assigned
• Internal and External audit requirements 

 Knowledge, qualifications and experience

• Matric / Grade 12 or NQF 4 equivalent
• Relevant Finance qualifications
• At least 2-3 years’ experience in a finance environment
• Previous experience as an Accounts Receivable Controller will be advantageous
• Proficiency in MS Office (Word, Excel, Outlook etc.)