Accounts Receivable Officer II (Call Centre) at Ampath

Job Description

As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and payment journeys. Your role is pivotal in creating a seamless and empathetic experience—resolving queries with professionalism, facilitating timely payments, and maintaining accurate records. You are not just managing accounts; you are building trust, strengthening relationships, and contributing to a high-performance culture where every interaction reflects our commitment to excellence and care.

Role Requirements

To thrive in this role, you need to have completed Grade 12, with Mathematics or Accounting as a subject. This foundational knowledge supports your ability to manage financial conversations with confidence and clarity, ensuring accuracy in every customer interaction.You bring at least two years of experience in a fast-paced Accounts Receivable environment, where you have honed your ability to manage financial processes under pressure. A year’s exposure to the healthcare industry equips you with the sensitivity and understanding needed in this sector, while your experience handling high volumes of inbound calls in a call centre environment ensures you are ready to engage with empathy, efficiency, and professionalism.

Closing Date: 25 October 2025