Accounts Receivable Officer II | Collector | Cape Town at Ampath

Description

As an Accounts Receivable Officer II, you play a vital role in ensuring that outstanding debt is collected with care, accuracy and professionalism. Each interaction makes a meaningful contribution to strengthening relationships with customers, supporting smooth financial processes, and helping the department achieve its goals. This role is an opportunity to thrive in a high‑performance environment where your commitment to quality, follow‑through and service excellence truly makes an impact.

Requirements

Role Requirements

• To succeed in this role, you bring a solid academic foundation, including Grade 12 with Mathematics or Accounting. This grounding supports your ability to work confidently with financial information, contribute to strong performance practices, and uphold a culture of responsibility and empowerment. Your qualifications enable you to engage with both internal and external stakeholders in a way that builds trust and reflects the professional standards of the organisation.
• Your experience of two years in a dynamic Accounts Receivable environment helps you navigate high‑volume tasks with resilience and accuracy. Having worked within the healthcare sector, you understand the importance of compassion, responsiveness and clear communication. Experience in managing inbound and outbound collections gives you the confidence to approach each conversation with clarity, respect and a commitment to positive outcomes. Your background supports a culture where people take ownership, work collaboratively, and continuously learn in service of future growth.

Skills Requirements

• This role suits someone who uses technology with ease and confidence. You work comfortably across various systems and platforms, and you are especially strong in Microsoft Office, including Excel, Word, Outlook, PowerPoint and shared cloud‑based tools. Your communication style is clear, empathetic and solution‑focused, allowing you to negotiate effectively, address queries professionally and connect meaningfully with people. You work fluently in English, enabling inclusive communication across diverse groups.
• Your numerical reasoning skills allow you to perform everyday financial calculations and conduct reconciliations with care and precision. You understand the importance of customer experience and approach each interaction with active listening, empathy and professionalism. Your debt‑collection abilities are grounded in respectful persuasion and well‑reasoned negotiation. Interpersonally, you work confidently within both formal and informal teams, contributing through assertiveness, collaboration and attentive listening. You carry yourself with professionalism, integrity and respect for confidentiality. In a fast‑paced environment, you remain focused, organised and self‑motivated, managing time effectively while maintaining a positive and independent approach to your work. Strong typing proficiency of at least 45 word per minute ensures accuracy and efficiency throughout your administrative tasks.

Role Impact

• In this role, what you do matters. The way you collect outstanding debt, communicate with customers, process transactions and maintain accurate records directly shapes the financial health of the organisation and the experience of those we serve. Your contribution reinforces a high‑performance culture where excellence is encouraged, and accountability is embraced. Through your daily actions, you uplift the reputation of the organisation, strengthen relationships, and support an environment where people feel engaged, informed and valued.
• Your involvement also contributes to a workplace that grows future talent through learning, development and shared responsibility. By modelling professionalism and resilience, you help build a team culture where people can flourish and where succession and talent planning become part of how we operate every day.