Job Vacancies at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Includes the following. Other duties may be assigned. 

• Ensures the highest level of adidas service is given to each customer. 
• As needed, completes any regular sales transactions involving cash, credit, checks, etc. 
• Involved indirectly with ticketing of products as well as checking paperwork against items received. 
• Assists in product flow from stockroom to sales floor on a fill in basis. 
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage. 
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. 
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. 
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. 
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. 
• Maintaining general housekeeping standards 
• Safekeeping of Company assets 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Excellent customer service 
• Meeting sales goals 
• Selling to customer needs 
• People skills 
• High energy levels 

REQUISITE EDUCATION AND EXPERIENCE: 

• Matric certificate  
• 2 - 4 years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: 

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: 

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

Contribute to meeting or exceeding store sales and profit targets by:

• Ensuring the efficient and effective implementation of the global visual merchandising direction in assigned store.

KEY RESPONSIBILITIES:

Communication:

• Cascade information given by Regional VM Manager to Store Manager and store staff through Training and meetings
• Participate in team meetings and team huddle to understand needs, delivery of stock and sales and retail KPI analysis in order to drive sales through VM
• Give feedback to the RBO on Stores’ needs after discussing with Store Manager

Merchandising Display:

• Ensure store complies with Global standards and guidelines to provide a pleasant shopping experience to all consumers
• Ensure all windows are presented to a high standards including mannequins dressing and positioning, lighting direction, cleanliness, steaming and price communication
• In charge of creating clear Shop –In-Shop’s to emphasize category presentation
• Ensure correct use and positioning of In-Store Communication Tools
• Dress in-store mannequins and place props correctly
• Apply and maintain Retail Standards
• Daily audit using adidas VM compliance Checklist
• Monthly submission on VM Compliance Tool including taking and uploading pictures into the system
• Update weekly the Space Management Tool floor plan and fixture allocation based on product presentation movement. Weekly analysis of Space Management Results with SM and draft common action plan
• Night shift: campaign change
• Lead store staff by example, organize their work time and tasks

In-store VM Training:

Train co-workers on:

• Global Visual Merchandising standards and guidelines, including folding techniques, different hanger types, size order and size curve, steaming and merchandise presentation standards as well as the use of size cubes and size stickers
• “Getting to know your stores” and wall configuration - Train the Trainer
• Enhancing consumer journey

VM Reporting:

• Keep up to date on competitor analysis as well as current and upcoming fashion trends across the store location area. Communicate information to Market VM Manager
• Identify and communicate store needs fixtures/ ISC to Market VM Manager
• Other duties as requested by SM/Market VM Manager

Equipment control:

• Returns and correctly stores unused equipment including fixtures, mannequins, props & graphic frames
• Manage fixtures with care to avoid damages
• Is familiar with health and safety issues
• Ensure there is a VM corner at BOH to keep all VM elements packed accordingly.

Customer service and operational tasks:

• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KEY RELATIONSHIPS:

• Consumers
• Peers / Supervisor, VM Manager, Deputy Manager, Store Manager
• Regional VM

KNOWLEDGE, SKILLS AND ABILITIES:

• Interest in fashion & sports desirable
• English-skills beneficial
• Organized and detailed oriented
• Is able to follow directives
• Good numeracy, literacy, verbal and written communication skills
• Self - motivated
• Work as a team
• Effective problem-solving abilities
• A good eye for style, coordination and attention to detail

MINIMUM QUALIFICATIONS:

• Matric Certification
• 2 - 3 years of visual merchandising experience  in a retail environment

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Ensures that overall sales and profitability goals for the store are met 
• Providing training to all associates 
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and support the store’s succession plan 
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure. 

KEY RESPONSIBILITIES:   

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance. 
• Assists the store manager by evaluates employees’ performance on a day-to-day basis  
• Assists the store manager to spot talents, potentials and training needs 
• Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies 
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll. 
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals. 
• Maintains personnel files to company standards. 
• Assure adherence to all company systems and procedures. 
• Maintain confidentiality of adidas retail operating information. 
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates. 
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level. 
• Assure adherence to adidas retail visual presentation guidelines. 
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections. 
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store. 
• Resolving customer complaints. 
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product. 
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations. 
• Other duties may be assigned 

KNOWLEDGE, SKILLS AND ABILITIES:   

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Ability to write routine reports and correspondence.  
• Ability to speak effectively before groups of customers or employees of an organization. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Ability to use MS word, excel, outlook, and point of sale systems. 
• Ability to communicate effectively in English, both written and oral. 
• Ability to exercise good judgment and decision-making skills. 
• Excellent verbal and written communication skills. 
• Ability to effectively present to moderate size groups. 
• Ability to attend work in a regular and predictable manner. 
• Knowledge of how to supervise others. 

KEY RELATIONSHIPS:  

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions, 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:   

• Matric Certificate  
• Minimum 2 years of experience in a leadership role 
• 4+  years of retail experience 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• The Senior Store Manager will be responsible for the day-to-day management of the retail store. The job responsibilities include the co-ordination and recruitment, training and management of staff, receiving of stock, merchandising, stock loss prevention, controlling expenses and management of all areas of store operations.
• The Senior Store Manager is also responsible for establishing and maintaining excellent levels of customer service within the store. The incumbent must display sound problem solving and decision-making abilities and is an excellent manager of people with sound leadership skills.
• The store manager has an outstanding performance track record and can effectively lead others towards the achievement of specific business results.

KEY RESPONSIBILITIES: 

• Drive conversion to achieve an increase of minimum Iast price paid.
• Leverage NPS data to ensure premium service is top of mind
• Regular analysis on KPI's with recovery plans where required
• Control store controllable expenses in line with budget and create savings where possible
• Propose and drive recovery plans during underperforming situations through business analysis promotional activities or product injections
• Sharpen inventory management by regular stock analyses and communication with the Back of House team.
• Provide input on optimal product mix for your store by observing your consumer and marketplace and align with your District Manager to influence others, e.g. RBO, Planners
• Deliver consistent premium execution of visual merchandise standards in accordance with Adidas guidelines
• Drive timely execution of all monthly and seasonal promotional initiatives Drive timely delivery of permanent price changes
• Ensure stock refills are being done in such a way to always show a lull floor and a full overring of stock you have
• Place clear team focus on inventory management and planning through managing stock levels to drive revenue and increase turnover.
• Be aware and drive store learn awareness of sell though data and assortment gaps in order to communicate specific needs to the RBO team
• Drive more efficient process within store team e.g. reporting, x functional alignment
• Ensure accurate and on time reporting cross functionally
• Win at the decisive moment. Right product, right place. Right time.
• Ensure teams elevate service through usage of EMT training. NPS• REPS, Stock Hero. Heart of House holding store team accountable for service
• Standardize, maintain and ensure disciplines regarding in store communication Signage, communication board etc.1
• Align with the store construction team on improving maintenance program driven by store team
• Exploit local sporting moments. Drive connection through consumer events and product
• Deepen and leverage consumer knowledge insights to grow repeat business
• Master the Fundamentals (Build and extend foundational retail capabilities as well as empowering the team)
• Maximize PEX to hit payroll and DCC targets. Drive further involvement of WFM to ensure right people, right time, right place
• Operational Excellence: align with operations on all process improvements in the stores and ensure all teams compliance
• Ensure and deliver a Premium Experience for the value consumer through a tiered service model and hold your team accountable for execution by establishing a clear consumer focus
• Prioritize customer needs/interaction during daily duties
• Assess team resources and staffing needs accurately and proactively
• Compliance to Adidas Policies and Procedures. Adidas Practices and local labour laws
• Monitor and respond to maintenance concerns, ensuring all Health and Safety standards are met
• Identify and improve mystery shopper opportunities
• Improve and elevate alignment with store support functions for effective store support
• Be a positive influence
• Ensure effective x functional relationships and demonstrate appreciation for different functions and areas of business
• Actively contribute to achieving store objectives and provide inspired and clear leadership and strategic direction to the store team
• Openly share information and business results/findings as appropriate with peer group, employees and your direct manager; network and share best practices regularly
• Treat all team members with respect and dignity
• Take responsibility for management decisions by communicating and owning decisions
• Influence business partners (District Manager, VM. marketing, RBO etc.I
• Reframe problems into opportunities. Partner with DM to ensure premium employee experience and adhere to all policies and procedures
• Focus the team on your top priorities.
• Focus the energy and intelligence of the team on business goals.
• Demonstrate and teach leadership behaviors in the store environment, lead as a multiplier
• Effectively communicate Adidas strategies, store goals and initiatives to all team members
• Find ways to attract diverse talent to your team and build a solid talent pool. Acquire, develop and invest in the best talent
• Help others understand and use their own natural talents.
• Complete Mybest and training plans and ensure timely and quality performance discussions and follow-up
• Challenges your team to achieve higher levels of performance.
• Encourage and support employees' growth and development.
• Give people opportunities that grow their capabilities.
• Consistently make the right decisions, at the right time, given the situation.
• Place responsibility on solving problems with others.
• Invite ideas and welcome different perspectives to encourage debate of key initiatives.
• Foster an environment that accelerates positive change.
• Give others real ownership and then hold them accountable for results.
• Establish performance metrics and track results against them.
• Focus on improvements aligned with business strategy.
• Create an environment that makes employees want to perform their best.
• Create an environment of openness and creativity.
• Share credit and shine the spotlight on the work of others.
• Encourage people to experiment and take intelligent risks.
• Readily admit and share your own mistakes.
• Motivate and inspire people and ideas.
• Link the contribution of the team to our company's goal

KEY RELATIONSHIPS: 

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions,

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong ability to understand and use financial data to make decisions and influence outcomes
• Ability to use critical thinking and creative ways to solve problems
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
• Strong leadership, interpersonal and communication skills
• Strong ability to collaborate and influence across different levels and departments
• Thrives under ambiguity; open to change and act as advocate for the ‘new’
• Open to feedback; able to keep composure in stressful situations
• Passion for adidas brand and for sport
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

REQUISITE EDUCATION AND EXPERIENCE:

• Minimum 10 years of relevant market experience
• Matric Certification
• Leadership role in a branded organisation (creating a brand experience)
• Successful leadership of a team (50 people +)
• Geographical mobility
• Advanced numeracy, literacy and strong communication skills

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: 

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: 

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

Purpose & Overall Relevance for the Organization

• Development, sourcing, and co-ordination of the locally manufactured range to meet global standards and local requirements including seasonal deadlines.

Key Responsibilities

• Work closely with the local Category Manager to define which global inline articles will be sourced locally
• Developing and sourcing the defined range
• Create, develop, and maintain tech packs in line with global and local requirements, including specifications, labels, and packaging
• New Article Creation (NAC)– upload all models and liase with global BU for approval. Manage the E2E process, ensuring all articles filter through the system correctly for ranging and for sales & purchasing order capture.
• The briefing of tech packs to suppliers and manage the acquisition of costs, samples, strike-offs, and 3D CADs in line with required specifications and timelines
• 3D CAD accuracy and upload of CAD’s to NOVA
• Monitor and maintain supplier pre-production trackers to ensure timely and quality production
• Manage all local samples (SMS,FIT, PPS, shipment), including strike-off and trims, to ensure they fully meet the brief, fit, and quality standards, with the support of the QC team
• Manage fit sessions and present range to relevant stakeholders on a seasonal basis
• Proactively drive range enhancements that meet local needs by working closely with suppliers to deliver these improvements as cost-effectively as possible
• Seasonal analysis of product assortment; cost & GIM
• Coordinate the branding of global products during seasonal brand activations
• Responsible for the E2E process for all in season local article requests for brand activations and or SMU articles
• Supporting the integration of new manufacturers, printers, or third-party vendors during onboarding
• Supporting LO functions linked to global system sourcing
• Responsible for updating Score Cards on seasonal range build, including NAC, samples, strikes, 3D CADs, quality control, and providing ad hoc reporting as needed
• Continuously seek improvements in systems and processes to optimize the performance of the local sourcing department

Key Relationships

• Manager Local Sourcing EM South (Line Manager)
• CTC Director; Category Managers; MOPS 
• Global BU’s – NAC; Label & packaging; GBS
• Manufactures & Printers
• Quality Controller
• SCM Team – Purchasing; inbound & outbound
• DTC Team
• Brand Events Managers
• Sales and Customer service team

Knowledge, Skills, and Abilities

• CAD  / Adobe Illustrator
• Fabric knowledge
• MS Office software; advanced MS excel skills critical
• Strong presentation/communications and influencing skills
• To be proactive in your approach and drive change where applicable
• Experience in working under pressure to meet deadlines and conflicting priorities
• Fluent in English
• Team Player

Requisite Education & Experience

• 5-7 years experience in an apparel manufacturing environment
• Degree and or Diploma in Fashion design & Garment construction

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store that represents the adidas brand and product in the most impactful way
• To work in close collaboration with both the Market and Global teams to shape the strategic direction of the Brand Flagship concept in the Market
• To lead the Store Management Team in providing an outstanding consumer experience while maintaining high operational and brand standards.
• To drive store profitability by meeting or exceeding store sales and profit targets
• To ensure compliance through proper execution of established policies, procedures, initiatives and directives
• To drive inventory shrinkage strategies and monitoring processes to minimize inventory shrinkage and ensure accurate stock management
• To build up productive team through training and development including succession planning for all existing positions
• To be an Ambassador of the Company values by living by them and demonstrating them on your daily interactions

KEY RESPONSIBILITIES: 

• Deliver exceptional consumer experience tailored to the Brand Flagship through ensuring outstanding execution of global brand and retail operational standards
• Foster a positive culture in the store and enable the Store Management team to create an active, authentic and consumer-centric culture in the store
• Understand the concept and strategic importance of the Brand Flagship store and think broadly for the organization when setting the direction of the store and creating brand advocacy
• Develop and lead the execution of a visionary, well thought-out business plan for the Brand Flagship
• Provide input and feedback to different departments and global teams in order to achieve the Brand Flagship ambition
• Support and coach the leadership team and associates to drive sales and meet key performance indicators, while managing expenses to increase profitability and drive brand advocacy
• Partner with Store Management Teams to hire, develop and build a high performing team
• Hold P&L accountability for the Brand Flagship store
• Foster a collaborative working relationship with both the global and the Market organizations
• Collaborate with Line Manager to develop clear action plans for the Brand Flagship and thrive to achieve objectives, deliverables and timelines
• Communicate and provide visibility on product needs/other operational needs and opportunities to the Line Manager
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained 
• Ensure consistent implementation of all global programs, initiatives and strategies within the Brand Flagship
• Leverage global and local tools to lead the performance management, succession, recruiting, hiring and development activities, resulting in high employee engagement
• Promote a high-performance culture in the Brand Flagship by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success
• Take clear accountability for training and execution in store in all areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with Sales Academy to ensure all employees are trained in Retail Standards
• Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge in all stores 
• Ensure timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations
• Produce results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines
• Work with the Store Managers to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder  
• To drive inventory shrinkage strategies and monitoring processes to minimize inventory shrinkage and ensure accurate stock management
• To drive a high-performing team by implementing training, development and succession planning initiatives.

KEY RELATIONSHIPS: 

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions.

KNOWLEDGE, SKILLS AND ABILITIES: 

• Strong ability to understand and use financial data to make decisions and influence outcomes
• Ability to use critical thinking and creative ways to solve problems
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
• Strong leadership, interpersonal and communication skills
• Strong ability to collaborate and influence across different levels and departments
• Thrives under ambiguity; open to change and act as advocate for the ‘new’
• Open to feedback; able to keep composure in stressful situations
• Passion for adidas brand and for sport
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

REQUISITE EDUCATION AND EXPERIENCE:

• Matric Certificate
• Minimum 5 years of relevant market experience
• Leadership role in a branded organisation (creating a brand experience)
• Successful leadership of a team (50 people +)
• Geographical mobility 
• Advanced numeracy, literacy and strong communication skills

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: 

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To manage all transactions with customers accurately and efficiently, on the POS system.
• Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
• Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.
• Keep track record of speed points and all related weekly checklist.
• To ensure all House Of Retail policies, rules and procedures are adhered to at POS.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage schedules for till operators to align with peak hours and avoid creating long queues
• Inform management for any cash overs and under banks and help with investigations
• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets.
• Redeem coupons and vouchers.
• Cross-sell products and introduce new ones.
• Sell add-ons to customers to increase UPT.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas.
• Track transactions on balance sheets and report any discrepancies.
• Bag packages.
• Handle merchandise returns and exchanges.
• Driving CRM and NPS as a last point for customer contact in store.
• Sales responsibilities including add on sales i.e Socks, Caps etc at POS to increase UPT.
• Replenishment of sales floor.
• Housekeeping
• Ensure compliance with all audit checks related to POS admin.
• Ensure trainings are done for cashiers and monthly/quarterly refreshers
• Drive excellent customer service, educate consumers about adiclub to ensure consumer interaction and membership sales.
• Ensure all POS Operators have the necessary stationery to perform their duties.
• Ensure all admin related to POS is done daily

KEY RELATIONSHIPS:

• Customers, Peers, Store Manager and Deputy Manager.

KNOWLEDGE, SKILLS AND ABILITIES:

• Basic PC knowledge.
• Familiarity with electronic equipment, like cash register and POS.
• Strong numeracy skills.
• Attention to detail.
• Strong communication and time management skills.
• Customer satisfaction oriented.
• Good investigation skills and problem-solving skills

REQUISITE EDUCATION AND EXPERIENCE:

• Minimum 5 years' work experience as a Retail Cashier or in a similar role in sales.
• Matric certificate 

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Ensures that overall sales and profitability goals for the store are met
• Providing training to all associates
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and support the store’s succession plan
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.

KEY RESPONSIBILITIES: 

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance.
• Assists the store manager by evaluates employees’ performance on a day-to-day basis
• Assists the store manager to spot talents, potentials and training needs
• Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
• Maintains personnel files to company standards.
• Assure adherence to all company systems and procedures.
• Maintain confidentiality of adidas retail operating information.
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.
• Assure adherence to adidas retail visual presentation guidelines.
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
• Resolving customer complaints.
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• Other duties may be assigned

KNOWLEDGE, SKILLS AND ABILITIES:  

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to use MS word, excel, outlook, and point of sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.

KEY RELATIONSHIPS: 

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions,

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: 

• Matric Certificate
• Minimum 2 years of experience in a leadership role
• 4+  years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:  

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy levels

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 2 - 4 years of retail experience

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:  

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE: 

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate 
• 0 - 1 years of retail experience