Acquisition Marketing Support at Virgin Active South Africa

Your Purpose...

• Is to “change people’s lives for the better through wellness”;
• We deliver social wellness experiences that enable people to meet their personal wellness goals, through holistic physical, mental nutritional and social wellbeing.
• To assist the regional teams to generate, quantify and qualify leads, and accelerate lead to sales ratio for a specified region.
• You will assist with implementation and execution of localized campaigns, coordinate events and activations and nurture customer and supplier relationships.

Your Duties and Responsibilities...

• Local Market Research: Analize industry trends, competitor activities, and customer preferences to assist find new growth opportunities to refine reginal strategies
• Event and Campaign Management: Planning, executing, and management of promotional and lead generation activities inside and outside the club.
• Partner Relations: Build relationships with third-party vendors, activation venues, and regional suppliers to improve on efficiencies
• Sales and Pipeline Acceleration: Collaborate with regional sales and corporate teams to translate sales priorities into actionable regional plans.
• Performance tracking and Reporting
• Tracking and reporting of leads, conversions and campaign results
• Monitor regional activity performance metrics - CPL, CPS, ROI

Our Minimum Requirements...

We can’t live without…

• Relevant tertiary qualification in Marketing, Business, Communications or a related field.
• Experience executing marketing campaigns, activations and lead-generation initiatives at a regional level.
• Experience tracking campaign performance, leads, conversions, cost per lead, cost per sale and return on investment.
• Strong stakeholder and supplier coordination experience.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience using CRM, lead-management or marketing platforms.
• Valid driver’s license and willingness to travel within the allocated region

Core Interpersonal Skills:

• Emotional Intelligence- proven ability to anticipate the needs of others before they are voiced
• Active Listening- Able to genuinely hear concerns with the ability to defuse tense situations and ensuring members and staff feel heard and valued
• Cultural Awareness and Fluency- understand international norms, etiquette and diverse backgrounds to provide a welcoming environment for our international and VIP members
• Empathy – be able to understand, or and be aware of, someone else’s feelings especially during stressful situations, such as travel delays or billing disputes

Operational & leadership Skills Required:

• Attention to Detail, noticing the small things
• Resilience and Composure, be able to remain calm and optimistic under extreme pressure, during peak or periods or system failures
• Problem solving and conflict resolution – be able to turn challenges into opportunities by thinking and acting quickly to resolve issues before they impact a member’s experience
• Adaptability: be flexible to handle unpredictable shifts in processers, resource changes, last minute VIP guest arrivals, or sudden changes in event plans.
• Relatability – the capacity to connect with diverse stakeholders across all backgrounds
• Situational Awareness – constantly monitoring the environment to identify members who need support or help
• Curiosity- the ability to seek out and transform standard transactions into personalised stories and memorable experiences
• Time Management – the ability to efficiently meet stringent deadlines while maintaining a relaxed and unhurried demeanor for guests.
• Digital Fluency – must be proficient in new age technology and systems

 Closing Date 07 August 2026