Admin Clerk: Medical Aid at TWK Agri

Job Description

• TWK Agri has the following vacancy available: Admin Clerk: Medical Aid within the Financial Services division at Nelspruit, Mpumalanga.

Job Summary

• This role involves providing administrative support related to medical aid and insurance processes, including handling claims, queries, and hospital authorisations.
• The Admin Clerk is responsible for client service, data capturing, maintaining accurate CRM records, and supporting the Financial Services Division with documentation and correspondence.

Responsibilities and Duties:

• Administrative duties relating to insurance and medical schemes, including claims, queries and Hospital Authorisation
• Provide comprehensive administrative support to the Financial Services Division, including preparing documents, and processing correspondence
• Process and monitoring claims
• General client services and capturing of data
• Constant liaison with client/brokers and logging of communication
• Maintain the CRM database

Qualifications and Skills:

• Matric / Grade 12
• At least 5 years’ experience in the Insurance Industry (advantageous)
• At least 3 years’ work experience in an administrative position
• Computer literate (proficiency in Excel, CMR software and Microsoft Office suite)
• Strong leadership skills
• Excellent interpersonal and communication skills
• Deadline driven, good organising and planning skills
• Hard working, conscientious and energetic

Closing Date 31 October 2025