The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
Read more about this company
Grade 12 certificate with a minimum of 5 years’ experience and/or relevant National Diploma or Degree with a minimum of 3 years’ experience required. Knowledge of clerical duties, practices as well as the ability to capture data, operate computer and collecting statistics. Knowledge and understanding of the legislative framework governing the Public Service.
Knowledge of working procedures experience will be added advantage. Knowledge of working procedures in terms of the working environment. Understanding the work in the patient affairs.
Duties :
General Supervision and Management of staff activities that are relevant to patient affairs in the patient’s administration. To management patient administration section according to all relevant Acts, prescripts and policies.
To manage and monitor patient administration regarding recording and capturing of patient data. Plan, coordination and provide effective administration support for all operational functions. To manage proper patient booking system and ensure proper patient file movement tracking system.
To ensure that cashiers and admission clerks execute their duties timeously, revenue is collected and promptly posted. Proper patient record keeping and retrieving of patient files.
Supervise and train staff. Sign contracts and appraise staff timeously. Implement effective and efficient quality improvement plans to address and respond to patients’ complaints.
Submit daily and monthly reports to management. Attend to grievance, conflict in the department and institute progressive disciplinary measures when necessary.
Perform any other duties perform by the supervisor. Management of waiting time. Compliance to Ideal clinic and National Core standard.
Provide secretarial services in the facility. Implement and monitor booking system, retrieval of files, file flow and HPRS system. Order and monitor stock ensuring availability of stationery and other consumables in the facility.
Write memos, letters and any other documents as requested by the Supervisor. Manage and support patients and staff services in the facility. Perform all other duties as delegated by the Supervisor/Manager.
Gmail
Yahoomail