Administration Clerk Production (Receptionist) at Department of Water and Sanitation

Requirements

• A Senior/Grade 12 certificate. Receptionist, front line/Office Admin short courses /certificate will serve as an added advantage. Good written and verbal communication skills.
• Ability to learn the Agency service delivery components. Must be able to operate a switchboard. Must be computer literate with typing skills.
• Must be able to organize and prioritise work and have telephone etiquette. Good verbal and written communication skills. Ability to take initiative and work independently.

Duties

• Provide administrative support to Corporate Services. Compile VA2 of the section. Record all incoming mail and invoices from Stakeholders.
• Prepare and compile submissions as per the request. Issuing of access cards to staff and visitors. Order access cards and keep registers. Operate the switchboard by answering incoming and making outgoing calls.
• Ensure that customers are referred to promptly and correctly. Take messages and administer the correct distribution thereof. Supply basic information to customers regarding the Agency services. Keep the reception area clean and tidy at all times. Receive visitors. Update internal telephone directory and keep a database of received documents.
• Responsible for reporting faults on the telephone system to the service provider. Utilize the telephone management system to monitor telephone costs, including printing reports and verifying information, keeping and completing registers pertaining to the telephone system.