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  • Posted: Sep 4, 2024
    Deadline: Not specified
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  • TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands. Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
    Read more about this company

     

    Administration Manager (40hr) - Foschini - Vaal Mall

    Responsibilities:  

    • Assisting the Store manager with Stock take & store administration 
    • Monitor and analyse stock movement within the store 
    • Implement risk management procedures, which mitigate stock losses and Shrinkage. 
    • Ensure compliance of all administration, systems and reporting procedures 
    • Extracting store report to analyse store turnover and stock performance 
    • Understand and present information to Store manager 
    • Organise and maintain in store filing systems 
    • Monitor and controller cash or transactional activities to ensure process is followed 
    • Uphold in store safety and security procedures.
    • Process Customer transactions via active retail system (POS) 
    • Identifying Customer needs through professional engagement and communication. 
    • Establish Customer loyalty, by promoting cash reward programs. 
    • Take initiative to improve Customer experience and satisfaction. 
    • Adhere to visual Merchandising principles and follow housekeeping procedures 
    • Continuously take on opportunities to develop your own selling skills and product knowledge. 
    • Work within a team to meet sales target and implement store objectives. 

    Qualifications and Experience: 

    • A Grade 12 qualification 
    • A minimum of 3 years retail or admin experience 
    • Remain in sync with the latest fashion trends 
    • A passion for excellent Customer services and sales environment  

    Skills: 

    • Good administration ability. 
    • Be computer literate 
    • Customer Service Delivery 
    • Planning & Organising  
    • Policy & Procedures 
    • Customer Value Management 
    • Holding self and others accountable to meet commitments. 
    • Good verbal/ written communication skills and good organisational skills 
    • Strong organizational and planning skills 
    • The ability to multi-task in a fast-paced environment 
    • The ability to work independently 
    • The ability to take initiative 
    • A high level of attention to detail 

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