The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Grade 12 or equivalent with 3-5 years’ experience or a National Diploma or Degree in Public Administration/ Finance from a recognized SAQA accredited tertiary institution with 0-2 years’ experience in Patient Administration. Knowledge: Extensive knowledge of Hospital Information System (MEDICOM), PFMA, Procedure Manual, Performance Development Management System, Disciplinary Code and how to apply it.
Implementation of policies i.e. Code of Conduct. Batho-Pele principles and Ministerial key priorities. Skills: Customer Care skills, Computer literacy, Communication Skills, Organisational skills, Problem solving skills, Office management skills, ability to work under pressure, interpersonal skills. Please note that the incumbent will rotate as a reliever to other sections within Patient Administration Department.
Duties :
Manage Patient Admin Personnel in the section. Provide leadership and render advice to clerical personnel and co-ordinate their activities. Facilitate proper classification and re-classification of patients and sustain internal controls in ensuring revenue collection. Ensuring proper updating of patients information on MEDICOM.
Train Patient Admin Staff. Meet all the deadlines and relive other admin officers on annual and sick leave as required. Ensure Personnel contracted, assessed and developed accordingly in terms of PMDS. Manage office supplies and stationery. Conduct regular meetings with staff to discuss issues of the unit. Be part of the strategic planning.
Coordinates nominations for training and workshops. Oversee the smooth running of service delivery. Attend meetings as per institutional needs. Contribute to the sub-directorate planning, budgeting and procurement processes as well as monitoring and evaluations.