Administration Specialist - Pricing at Old Mutual

Role Description

• Processing of quotations
• Capturing of claims experience for larger arrangements
• Establishing and maintaining relationships with internal and external stakeholder
• Respond to and resolve enquiries from various stakeholders and clients
• Interpret requests from clients and deliver accordingly
• Provide a hassle-free service to clients by attending to requests on time, presenting information in a professional manner, being flexible where appropriate and by being proactive in preventing potential problems
• Conform to Service Level Agreements with relevant stakeholders
• Provide quality service to clients/intermediaries – a passion for service excellence

Qualifications and experience required:

• Matric (with Mathematics)
• Insurance industry experience
• In-depth knowledge/experience working within and pricing in a Group Assurance/Risk environment would be advantageous
• Proven numerical ability / mathematical reasoning skills
• Computer literate and proficient in MS Office programmes e.g. Word & Excel
• Have the ability to plan and prioritise effectively
• Have sound analytical and problem solving abilities with a focus on attention to detail
• Customer centric
• Have strong communication and interpersonal skills
• Work effectively with internal and external colleagues and clients to accomplish organisational and team goals
• Enjoy working in a progressive environment