Administration Technical Officer at Agrément South Africa

Duties and Responsibilities Include (but are not limited to): 

Perform administrative duties for the Technical Services functions by: 

• Providing support to the Executive Manager: Technical Services and the Technical Group Leaders regarding meeting coordination, including, but not limited to, making all logistical arrangements required for meetings. 
• Performing electronic records management (filing and retrieval), for the department according to the document management policies and procedures. 
• Ensuring preparation and processing of documentation/packs must be couriered/dispatched to clients and stakeholders. 
• Providing effective and efficient office administration as directed. 
• Providing reception support and general inquiries for the department 
• Communicating with Clients, the Executive Manager, Technical Group Leaders, and other employees on service delivery and certification matters, as and when required. 
• Preparing terms of reference for procurement of goods and services including drafting of requisitions for approval 
• Preparing all certification-related documents, such as application form requests, assessment criteria, printing, and courier of certificates. 
• Coordinating the certification administration processes within the required timelines. 
• Follow up with all clients and obtain customer feedback post-certification. 
• Being responsible for the management of the certificate database and updating it quarterly. 
• Regular feedback to the Executive Manager: Technical Services on matters of concern. 
• Implementation of Risk Management Processes, Policies and Procedures. 

Ad-Hoc Duties 

• Performing ad hoc duties as requested by the Executive Manager: Technical Services. 

MINIMUM REQUIREMENTS 

• National Diploma Office Administration, Business management, Management Information Systems, Operations Management, or Equivalent NQF 6 Qualification with Administration and/or Information Systems 
• 3 Years’ experience post qualification 
• Good Understanding of technical working environment, Database Management, Management Information Systems, and ISO 9001 Quality Management Systems. 

IDEAL REQUIREMENTS 

• Degree in Office Administration, Business management, Management Information Systems, Operations Management, or Equivalent NQF 7 Qualification with Administration and/or Information Systems 
• 5 Years’ experience 
• Good understanding of technical working environment and ISO 9001 quality management systems.