Administrative and Marketing Assistant. - Johannesburg at Believe Resourcing Group

Job Description:
They are seeking a dynamic, motivated, and passionate young female to join their team as an Administrative and Marketing Assistant. This multifaceted role will involve supporting various aspects of their business operations, including administration, order packing, customer communication, inventory management, marketing activities, social media management, and production assistance. This is an exciting opportunity to contribute to a growing luxury brand in the pet industry.

Responsibilities:

• Assist with general administrative tasks, such as data entry, filing, scheduling, and organizing company documents.
• Manage order packing and ensure accurate and timely fulfillment of customer orders.
• Communicate with customers professionally and promptly, providing excellent customer service and addressing inquiries or concerns.
• Coordinate inventory management, including stock ordering, receiving, and maintaining appropriate stock levels.
• Assist in developing and executing marketing strategies to promote our brand and products online and offline.
• Create engaging and visually appealing content for social media platforms, including regular posting, responding to comments, and fostering customer engagement.
• Manage Google Ads campaigns, monitor performance, and provide recommendations for optimization.
• Provide support in production management, ensuring smooth workflow and adherence to quality standards.
• Act as a personal assistant to the business owner, assisting with tasks as required.

Requirements:

• A passion for pets and an understanding of the luxury pet accessories market.
• Previous experience in administration, customer service, marketing, or related fields is highly desirable.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms and content creation, with an eye for aesthetics and attention to detail.
• Familiarity with Google Ads or other online advertising platforms.
• Self-motivated and able to work both independently and collaboratively in a fast-paced environment.
• High level of professionalism and a positive attitude.
• Flexibility to adapt to changing priorities and willingness to take on additional responsibilities.
• A valid driver's license and own vehicle.
• English and Afrikaans fluent.