Administrative Assistant (X4) at Road Accident Fund

Key Performance Areas

To follow up on queries from stake holders

• Telephone calls.
• Checking correspondence.
• Sending out letters.
• Draft undertaking letters where applicable.

Completing payment requisition on offers made

• Expenditure authorisation.
• Check list.
• Obtain relevant signatures in terms of the DOA.

Drawing and filing of correspondence received.

• Request file from CAFS.
• Print all relevant emails / letters received via post.
• Placing documents on file daily.

Updating claims system.

• Draw file from CAFS.
• Update claim viewing with all relevant information.

Collecting and delivering files to all relevant departments

• Request files from Assessor and ensure that it is delivered to relevant department timeously. 

Sending file copies to relevant stakeholders

• Obtain file from CAFS.
• Have copies made and sent to relevant stakeholders.

Qualifications

• NQF 4 (Matric or Grade 12) qualification.
• Computer literacy.

Experience

• Relevant 1 year experience in a claims handling environment and administration.