Administrative Coordinator (CRM) at Ampath

What You Will Do:

• Perform CRM-related administrative duties and provide effective support to the CRM function.
• Maintain good client relations to promote the image of Ampath.

What You Bring:

Qualifications:

• Matric (Grade 12)
• A qualification in Business Administration or a related field would be advantageous.
• Valid South African driver's licence

Experience:

• 4 or more years' experience in an administrative coordination or similar role, preferably within a Customer Relationship Management (CRM) or customer service environment.

Skills and Knowledge:

• Strong customer-centric mindset with a commitment to service excellence.
• Excellent organisational and administrative coordination skills.
• Ability to manage multiple priorities effectively and consistently meet deadlines.
• Strong problem-solving skills with the ability to identify issues and implement practical solutions.
• Professional verbal and written communication skills.
• High level of accuracy and attention to detail when preparing reports, documents, and correspondence.
• Ability to work independently while contributing effectively within a team environment.
• Strong stakeholder engagement and relationship-building capabilities.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• Comfortable working with digital collaboration platforms such as Microsoft Teams, SharePoint, or similar systems.
• Exceptional discretion and confidentiality when handling sensitive information, records, and communications.