We are one of Southern Africa's foremost pathology laboratories. We take pride in our innovative, professional and quality pathology and laboratory medicine services that we provide to healthcare practitioners and patients.
What You Will Do (Role Impact)
Ensure Accurate Data Management and Operational Excellence
- Handle patient reports and related administration to ensure accurate, timely, and effective reporting of patient data.
- Build and maintain positive client relationships that enhance the reputation and service excellence of Ampath.
- Support Project Managers by reviewing test runs and assisting with the correct setup and execution of clinical studies.
- Prepare documentation and data for raw data audits and provide support during audit processes to ensure compliance requirements are met.
- Assist with additional operational requests and tasks to support workflow efficiency and departmental objectives.
- Monitor ACT storage facilities, including fridges, freezers, and room monitoring systems, to ensure compliance with temperature and storage requirements.
Provide Administrative and Project Support
- Perform general administrative duties to support departmental operations and team effectiveness.
- File, maintain, archive, and retrieve documents to ensure efficient record management and data accessibility.
- Assist with kit-building activities as required to support study preparation and operational needs.
Qualifications
Required
Advantageous
- Completed GCP, GLP, or GCLP certification.
Experience
- 4 or more years' experience in administration, client services, or data capturing, preferably within a pathology, laboratory, healthcare, or clinical trials environment.
Knowledge and Skills
- Strong computer literacy and the ability to use technology effectively in a professional environment.
- Excellent verbal and written communication skills in English.
- Sound numerical reasoning skills, including basic calculations and percentage-based computations.
- High attention to detail and a strong commitment to accuracy and quality.
- Strong interpersonal and relationship-building skills with the ability to collaborate effectively across diverse stakeholder groups.
- Working knowledge of Good Laboratory Practice (GLP) principles and quality requirements.
- Ability to maintain strict confidentiality and exercise discretion when handling sensitive information and records.
- Strong organisational and time management skills with the ability to manage multiple priorities.
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What You Will Do
- Collect blood and non-blood specimens according to established clinical standards and safety protocols.
- Ensure accurate patient identification, specimen handling, and documentation.
- Capture and manage patient information using digital systems.
- Process patient payments and maintain accurate administrative records.
- Deliver a professional, caring, and patient-centred experience.
- Maintain compliance with quality assurance, safety, and infection control standards.
What you'll bring
Qualifications
- Recognised qualification in Nursing.
- Current registration with SANC as a Registered Nurse
Experience
- You will need to have 0-5 years of experience as a Registered Nurse within a Pathology Laboratory or hospital setting.
Skills and Experience
- Strong verbal and written communication skills in English.
- Sound computer literacy and confidence working with digital systems.
- A patient-focused mindset with a commitment to service excellence.
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What You Will Do:
- Perform CRM-related administrative duties and provide effective support to the CRM function.
- Maintain good client relations to promote the image of Ampath.
What You Bring:
Qualifications:
- Matric (Grade 12)
- A qualification in Business Administration or a related field would be advantageous.
- Valid South African driver's licence
Experience:
Skills and Knowledge:
- Strong customer-centric mindset with a commitment to service excellence.
- Excellent organisational and administrative coordination skills.
- Ability to manage multiple priorities effectively and consistently meet deadlines.
- Strong problem-solving skills with the ability to identify issues and implement practical solutions.
- Professional verbal and written communication skills.
- High level of accuracy and attention to detail when preparing reports, documents, and correspondence.
- Ability to work independently while contributing effectively within a team environment.
- Strong stakeholder engagement and relationship-building capabilities.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
- Comfortable working with digital collaboration platforms such as Microsoft Teams, SharePoint, or similar systems.
- Exceptional discretion and confidentiality when handling sensitive information, records, and communications.
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What You Will Do:
Provide Support and Data Accuracy
- Collect raw data from relevant testing laboratories for the verification, review, and archiving of patient and study data.
- Check and verify laboratory results to ensure accurate and timely reporting to clients and study stakeholders.
- Perform data capturing activities to maintain accurate and complete records.
- Review test runs, calculations, results, and reference ranges to ensure the correct setup and execution of clinical studies.
- Prepare source documentation and raw data for audits, ensuring records are readily available and compliant with quality requirements.
- Support internal and external audit processes by collaborating with the Total Quality Management (TQM) team and auditors.
- Build and maintain positive relationships with clients and stakeholders, promoting Ampath's professional reputation.
- Archive study documentation and raw data to ensure secure, compliant, and efficient storage and retrieval of information.
Provide Additional Administrative Support
- Assist with additional administrative tasks and ad hoc requests as required to support departmental objectives and ensure efficient workflow management.
What you'll bring
Qualifications:
Advantageous
- Good Clinical Practice (GCP), Good Laboratory Practice (GLP), or Good Clinical Laboratory Practice (GCLP) certification.
- Medical Technician or Medical Technologist qualification.
Experience:
Required:
Knowledge & Skills:
- Meticulous attention to detail with a strong commitment to data accuracy and quality.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with clients, auditors, laboratories, and internal teams.
- Knowledge of Good Laboratory Practices and quality assurance processes.
- Sound understanding of regulatory requirements and Good Clinical Practice (GCP) standards.
- Strong analytical skills with the ability to identify trends, discrepancies, and inconsistencies in complex data sets.
- Exceptional organisational and document management skills.
- Ability to work independently while managing multiple priorities and deadlines.
- High level of professionalism and integrity when handling sensitive information.
- Exceptional discretion with sensitive information, maintaining strict confidentiality of records, study data, and stakeholder discussions at all times.
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What You Will Do (Role Impact)
Perform Accurate Administrative Processes
- Support the smooth running of branch operations by completing routine administrative tasks with precision and efficiency.
Key responsibilities include:
- Capturing patient and test information accurately on Meditech.
- Updating and amending requisitions, including adding tests and correcting information.
- Conducting audit checks and correcting data discrepancies on Meditech.
- Printing and actioning error logs and outstanding reports.
- Identifying and reporting problematic requisitions for resolution.
- Maintaining documentation, records, and correspondence in line with operational requirements.
Deliver Exceptional Patient and Customer Service
- Create a positive experience for patients and stakeholders through professional and courteous interactions.
Key responsibilities include:
- Welcoming and assisting patients visiting the Care Centre.
- Supporting patients with the completion of Specimen Request Forms (SRFs).
- Performing upfront logging and benefits checking.
- Responding to incoming calls and routine enquiries professionally.
- Assisting with account and billing-related queries.
- Processing card and cash payments accurately.
- Generating pro forma invoices when required.
Support Laboratory Operations
- Contribute to the efficient flow of specimens and operational processes through key administrative and preparatory activities.
Key responsibilities include:
- Receiving specimens and verifying them against test requests.
- Labelling, batching, and preparing specimens according to established protocols.
- Ensuring specimens are correctly prepared for onward processing.
- Assisting with the delivery of reports to doctors, wards, and other stakeholders as required.
- Supporting workflow efficiencies to ensure uninterrupted service delivery.
What you'll bring
Qualifications
Required :
Experience
Required :
- 1 to 4 years of administrative experience.
- Experience within a pathology, healthcare, or medical environment will be advantageous.
- Strong organisational skills and a high level of attention to detail are essential.
Knowledge, Skills and Attributes
Required :
- Ability to perform routine administrative tasks accurately and consistently.
- Strong attention to detail and commitment to quality standards.
- Ability to follow procedures, policies, and operational guidelines.
- Proficiency in using IT systems and standard office applications.
- Ability to identify, resolve, or escalate routine administrative issues appropriately.
- High level of discretion and professionalism when handling confidential information.
go to method of application »
What your role will entail:
- Collect and deliver reports, specimens and parcels accurately and on time to ensure clients and laboratories receive them as required.
- Safeguard and maintain company vehicles, communication devices and related equipment to ensure operational readiness and service excellence.
- Build and maintain positive relationships with clients by delivering professional, courteous and reliable service at all times.
- Adhere to company procedures, road safety regulations and service standards while carrying out daily duties.
- Act as a professional ambassador for Ampath, contributing to the organisation's reputation for quality and care.
What you'll bring
Qualifications
- Grade 12 / Matric
- Valid South African Driver's Licence (Code A)
Experience
Knowledge & Skills
- Strong communication skills
- Ability to read, write and speak fluently in English
- Good interpersonal and customer service skills
- Ability to manage time effectively and work independently
- Responsible and safety-conscious approach to driving and vehicle care
- Professionalism, reliability and attention to detail
- Ability to follow instructions and established procedures accurately
go to method of application »
What You Will Do
- Collect blood and non-blood specimens according to established clinical standards and safety protocols.
- Ensure accurate patient identification, specimen handling, and documentation.
- Capture and manage patient information using digital systems.
- Process patient payments and maintain accurate administrative records.
- Deliver a professional, caring, and patient-centred experience.
- Maintain compliance with quality assurance, safety, and infection control standards.
What you'll bring
Qualifications
- Recognised qualification in Nursing.
- Current registration with SANC as a Registered Nurse.
Experience
- You will need to have 2 years of experience as a Registered Nurse within a Pathology Laboratory or hospital setting.
Skills and Experience
- Strong verbal and written communication skills in English.
- Sound computer literacy and confidence working with digital systems.
- A patient-focused mindset with a commitment to service excellence.
go to method of application »
What your role will entail:
- Collect and deliver reports, specimens and parcels accurately and on time to ensure clients and laboratories receive them as required.
- Safeguard and maintain company vehicles, communication devices and related equipment to ensure operational readiness and service excellence.
- Build and maintain positive relationships with clients by delivering professional, courteous and reliable service at all times.
- Adhere to company procedures, road safety regulations and service standards while carrying out daily duties.
- Act as a professional ambassador for Ampath, contributing to the organisation's reputation for quality and care.
What you'll bring
Qualifications
- Grade 12 / Matric
- Valid South African Driver's Licence (Code A and B)
Experience
Knowledge & Skills
- Strong communication skills
- Ability to read, write and speak fluently in English
- Good interpersonal and customer service skills
- Ability to manage time effectively and work independently
- Responsible and safety-conscious approach to driving and vehicle care
- Professionalism, reliability and attention to detail
- Ability to follow instructions and established procedures accurately
go to method of application »
What You Will Do
Perform Accurate Administrative Processes
- Support the smooth running of branch operations by completing routine administrative tasks with precision and efficiency.
Key responsibilities include:
- Capturing patient and test information accurately on Meditech.
- Updating and amending requisitions, including adding tests and correcting information.
- Conducting audit checks and correcting data discrepancies on Meditech.
- Printing and actioning error logs and outstanding reports.
- Identifying and reporting problematic requisitions for resolution.
- Maintaining documentation, records, and correspondence in line with operational requirements.
Deliver Exceptional Patient and Customer Service
- Create a positive experience for patients and stakeholders through professional and courteous interactions.
Key responsibilities include:
- Welcoming and assisting patients visiting the Care Centre.
- Supporting patients with the completion of Specimen Request Forms (SRFs).
- Performing upfront logging and benefits checking.
- Responding to incoming calls and routine enquiries professionally.
- Assisting with account and billing-related queries.
- Processing card and cash payments accurately.
- Generating pro forma invoices when required.
Support Laboratory Operations
Contribute to the efficient flow of specimens and operational processes through key administrative and preparatory activities.
Key responsibilities include:
- Receiving specimens and verifying them against test requests.
- Labelling, batching, and preparing specimens according to established protocols.
- Ensuring specimens are correctly prepared for onward processing.
- Assisting with the delivery of reports to doctors, wards, and other stakeholders as required.
- Supporting workflow efficiencies to ensure uninterrupted service delivery.
What you'll bring
Qualifications
Required :
Experience
Required :
- 0 to 5 years of administrative experience.
- Experience within a pathology, healthcare, or medical environment will be advantageous.
- Strong organisational skills and a high level of attention to detail are essential.
Knowledge, Skills and Attributes
Required :
- Ability to perform routine administrative tasks accurately and consistently.
- Strong attention to detail and commitment to quality standards.
- Ability to follow procedures, policies, and operational guidelines.
- Proficiency in using IT systems and standard office applications.
- Ability to identify, resolve, or escalate routine administrative issues appropriately.
- High level of discretion and professionalism when handling confidential information.
Method of Application
Use the link(s) below to apply on company website.
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