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  • Posted: Apr 2, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
    Read more about this company


    Administrator 37C Death Claims - Centurion


    • 1-2 years relevant experience (essential)
    • Exposure to the insurance or financial services industry (desirable)
    • Grade 12 or equivalent qualification,
    • Relevant business-related qualification,
    • MS Office Suite (Word, Excel)

    Duties & Responsibilities


    • Take ownership of all client service requests and ensure that it is resolved timeously and effectively.
    • Capture data accurately on relevant systems according to Service Level Agreements.
    • Provide relevant information and documentation as requested, in line with relevant guidelines.
    • File and maintain all relevant documentation, enabling ease of access by team members.
    • Accurately complete all administrative and reporting requirements within agreed timeframes.
    • Adhere to all relevant legislative / compliance requirements.
    • Identify and report process and system failures and enhancements to improve client experience.


    • Provide authoritative expertise to clients and stakeholders.
    • Build and maintain relationships with clients and internal and external stakeholders.
    • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
    • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.


    Develop and maintain productive and collaborative working relationships with peers andstakeholders.
    Positively influence and participate in change initiatives.
    Continuously develop own expertise in terms of professional, industry and legislation knowledge.
    Contribute to continuous innovation through the development, sharing and implementation of new ideas.
    Take ownership for driving career development.

    • Contribute to the financial planning process within area.
    • Identify opportunities to enhance cost effectiveness and increase operational efficiency.
    • Manage financial and other company resources under your control with due respect.
    • Provide input into the risk identification processes and communicate recommendations in the appropriate forum. 


    • Analytical 
    • Teamwork
    • Time Management
    • Communication skills
    • Interpersonal skills
    • Planning skills

    Method of Application

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