Administrator – Cape Town office at SERR Synergy

The ideal candidate will demonstrate a willingness to learn and grow with our company, possess strong teamwork and communication skills, and excel in a deadline-driven environment.
Minimum requirements:

• Matric (Grade 12)
• An administrative qualification or certificate will be advantageous
• Minimum of 2 years’ experience in an administrative environment
• Must be fluent in both Afrikaans and English (verbal and written) due to the nature of our business and client base
• Please note: Interviews will be conducted primarily in Afrikaans
• Must be available to start immediately
• Strong verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Data management and accurate record keeping
• High attention to detail
• Proactive with a strong sense of initiative
• Reliable and dependable
• Fully computer-literate, with proficiency in the Microsoft Office suite (Word, Excel, Outlook, etc.)
• Excellent administrative and organisational skills
• Own reliable transport will be an advantage

Daily duties will include but not be limited to the following:

• General office and administration duties, such as filing, emailing, scanning and telephone enquiries.
• Accurately capture and manage confidential data, files, and reports in a compliance-driven environment.
• Submit new client files, ensuring all documents meet internal standards.
• Track daily departmental sales turnover and monitor new deals to support reporting.
• Maintain and update sales commission spreadsheets; calculate and verify payments for advisors and telemarketers.
• Identify and address workflow inefficiencies to boost productivity.
• Compile sales reports with basic data analysis.
• Coordinate sales meetings, take minutes, and support events and incentives.
• Handle professional communication via calls, emails, and correspondence.
• Organise and maintain marketing and client filing systems (in-house system).
• Manage petty cash, daily expenses, and office supply inventory.
• Assist with recruitment: shortlist CVs, schedule interviews, and coordinate onboarding with HR, Payroll, and IT.
• Manage employee leave records and coordinate with Payroll.
• General stakeholder support (internal and external). 

Deadline:24th July,2025