Purpose
- To design, implement, maintain, and secure the University's network infrastructure to ensure high availability, resilience, and performance across all campuses. The incumbent will play a key role in ensuring reliable connectivity that supports teaching, learning research, and administrative systems in alignment with SPU's digital transformation objectives.
Minimum requirements
- Bachelor's Degree (NQF Level 7) in Information Technology, Computer Science, Network Engineering or equivalent
- Professional Certifications (one or more of the following or equivalent)
- Cisco Certified Network Associate (CCNA) or higher (e.g. CCNP advantageous)
- Huawei Certified ICT Associate (HCIA) or Professional (HCIP)
- H3CNE or H3CSE certification
- Fortinet NSE 4 or higher
- Comp TIA Network+ or Security+
- Driver's license
Experience
- 8 to 10 years of progressive experience in network administration or engineering.
- At least 5 years' experience in a large enterprise or public sector environment managing multi-site or campus-based networks.
Proven experience with:
- Layer 2/3 routing and switching (VLANs, OSPF, BGP, QoS, etc.)
- Firewalls, VPNs, and network access control systems
- Wireless network design, authentication
- (RADIUS, 802.1X), and capacity management
- Network segmentation, redundancy, and high-availability architectures
- Network monitoring, diagnostics, and capacity planning
Duties
Strategy Development and Execution
- Actively support the Line Manager/CIO in the achievement of the Office of the Chief Information Officer's strategic objectives
- Provide input for the Office of the Chief Information Officer strategy development
- Implement strategic objectives for portfolios reporting to this position
- Responsible for the design, installation, maintenance, and decommissioning of the systems and personnel that are at the core of the institution which include short- and long-term plans meet existing and future capability requirements
- Must consider cloud-based solutions as part of the infrastructure toolkit and know how to leverage its benefits to deliver a competitive advantage for the institution.
- Must have the proper tools in place to effectively manage the infrastructure services regardless of whether they are on premises or in the cloud.
Operations Management:
Network Infrastructure Management
- Design, install, configure, and maintain local and wide area network infrastructure (LAN, WAN, WLAN).
- Manage network devices including switches, routers, wireless controllers, and access points.
- Conduct regular network health checks, performance tuning, and capacity planning.
Network Security and Compliance
- Implement, manage, and monitor security controls such as firewalls, VPNs, and access control mechanisms.
- Collaborate with the Information Security Office to ensure compliance with POPIA and institutional cybersecurity policies.
- Perform periodic vulnerability scans, penetration tests, and participate in risk assessments
Network Monitoring and Performance Management
- Utilize monitoring tools (e.g. FortiMonitor, IMC, PRTG, or similar) to track performance, availability, and incidents.
- Analyse network trends and provide reports on uptime, bandwidth utilisation, and reliability.
- Implement redundancy and failover mechanisms to ensure high availability.
Incident, Problem, and Change Management
- Provide Tier 2 and Tier 3 technical support for network-related incidents and escalations.
- Troubleshoot and resolve complex issues efficiently within SLA targets.
- Maintain accurate documentation of configurations, network topologies, and changes.
Project Implementation and Continuous
- Participate in ICT infrastructure projects, upgrades, and technology refresh initiatives.
- Research and recommend emerging network technologies that enhance SPU's operational efficiency.
Vendor and Service Provider Management
- Manage ISP and vendor relationships to ensure SLA adherence and service delivery excellence.
- Coordinate maintenance, licensing renewals, and hardware replacements in line with procurement processes
Health and Safety
- Assist in identifying health, safety, and security risks
- Inform health and safety representatives and Director about any health and safety issue
- Ensure health and safety representatives are appointed and properly trained
- Ensure a safe environment for all students and staff
- Ensure that health and safety rules and procedures are adhered to
- Ensure that students and staff are aware of emergency procedures and policies
Policy and procedure development
- Contribute to development and implementation of the ICT strategy, plans, and policies as a member of the ICT team Supply required portfolio of evidence documentation for Internal and External Audit
- Aspire to positive audits and quality Assurance
Resource Management: Human Resources
- Direct, supervise, and evaluate work activities of personnel within the department
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Supervise professional and technical team in implementing infrastructure projects, objectives, and goals, including the provision of training opportunities should the need arise
- Supervise Performance Management Plans for staff
- Provide training to all new and current IT staff on SPU IT Service Management (ITSM)
Resource Management: budget, finance and procurement
- Provide input into infrastructure projects operational, staffing and capex budget
- Manage section expenses against budget
- Asset management
Monitoring, Evaluation and Reporting
- Relevant strategic and operational reports as and when required
- Research and implement best practices
- Communicate and consult with relevant stakeholders
- Put a strong monitoring system in place
- Produce standard reports on the status of the infrastructure
- Regularly communicate what they are doing and how their work relates to the success of the university
go to method of application »
Gmail
Yahoomail