Administrator: Facilities DC at BCX

Core Description

• The Facilities Administrator is responsible for developing and delivering data-driven solutions that meet business and user requirements. The role involves maintaining data sources, generating accurate reports, and producing actionable insights to support decision-making within the operational environment.  
• By ensuring the reliability, accuracy, and accessibility of data, the Administrator plays a critical role in strengthening analytical capabilities, improving operational efficiency, and enabling data-led business decisions.

Key Deliverables / Primary Functions

Access Control & Verification

• Administer, document, and verify all data centre access requests for the KZN (Umhlanga) Data Centre.
• Maintain accurate and updated logs of all third-party personnel entering the facility.
• Enforce Data Centre security protocols, always ensuring full compliance.
• Provide meaningful insights that support the broader Data Insights and Process Automation strategy

Operational & Environmental Health Checks

• Conduct and document daily facilities and environmental health checks within the Data Centre.
• Identify, report, and escalate any irregularities or risks observed during routine inspections.
• Conducting data extractions, resolving data-related queries,
• Designing and building dashboards and contributing to the automation of monitoring processes and reporting activities.

Compliance & Safety Management

• Support ongoing compliance with internal and external safety and security standards.

Core Functional Skills & Capabilities

• Microsoft Excel
• Problem solving
• SAP HANA
• Attention to detail

Core Behavioural Competencies

• Adhering to principles and values
• Coping with pressures & setbacks
• Job Match
• Planning & Organising
• Working with people

Minimum Qualifications

• NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

• 2 Years’ experience of process and procedures within a secure Data Centre and facility environments, understand technical, mechanical and electrical facilities concepts, Understand security protocols.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Level of Engagement - Engagement will work closely with multiple operational teams to enhance reporting capabilities

Special Requirements / Employment Condition

• Valid Drivers license

Workplace / Physical Requirements

• Non-Billable