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    • Fresh Job Openings at Old Mutual South Africa

    Posted: May 31, 2024
    Deadline: Not specified
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  • Administrator (Fixed Term) - Pinelands

    Job Summary 

    To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards.

    • Deals with client enquiries via telephone (inbound and outbound), email, web chat
    • First contact resolution of applicable queries/ transactions
    • Deals with first level escalations and complaints
    • Effectively manage customer expectations
    • Processing new and existing business on behalf of customers and advisors

    Skills

    • Inbound Calls, Outbound Calls

    Education

    • Matriculation Certificate (Matric) (Required)

    Closing Date

    • 06 June 2024

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to oldmutual.wd3.myworkdayjobs.com to apply

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