Adviser Virtual Trainee (FAIS) at Absa Group Limited (Absa)

Job Summary

This role is a trainee role intended to develop these skills: 

• Provide advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

Stakeholder Management:

• Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities.

Customer service and retention action:

• Make use of the Financial Needs Analysis tool (standardized format) provided to conduct a comprehensive risk evaluation for the client.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate solution(s) to address any gaps.
• Generate and discuss the appropriate solution in writing (quotation) with the client, complete the necessary.
• Compliance and Risk Management:
• Reasons for the problems

Additional Requirements:

• 2 to 3 years working experience
• NQF 5 qualification
• RE5

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)