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At Netstar, with everything we do, we love to continually deliver new insights, with the aim to unlock new value and opportunities, from productivity efficiencies, technical innovation to cost savings, for clients in South Africa, Australia and selected African countries in which we operate. We give peace of mind to vehicle and fleet owners, their employe...
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Job Description
The Agent is responsible to effectively assist customers with general and specific queries, by providing a consistent standard of service and compliance and to troubleshoot problems relating to our service offering. The Agent is required to provide accurate information to the customer by speaking to customers and listening to them to gain a better understanding of their needs and that ensure that unresolved calls are escalated to the correct stakeholders
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